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Email is rejected by cadsoftusa.com

autodeskguest

Help!  I can't buy EAGLE because cadsoftusa.com is rejecting every email

I send it.

 

It appears as if the email server is doing a reverse dns lookup and

expecting to return the same domain name as the sender.  This will never

be the case if your company has an internal email server and uses a

business internet provider such as Comcast for Internet connectivity.

For this case they should look up the MX record(s) for the domain name

of the sender and verify that the ip address matches the source of the

email?

 

I'm sure you are rejecting quite a few potential customers!

 

Thanks,

    Tom Sneddon

 

Parents

  • Tom Sneddon wrote:

    Help!  I can't buy EAGLE because cadsoftusa.com is rejecting every email

    I send it.

     

    It appears as if the email server is doing a reverse dns lookup and

    expecting to return the same domain name as the sender.  This will never

    be the case if your company has an internal email server and uses a

    business internet provider such as Comcast for Internet connectivity.

    For this case they should look up the MX record(s) for the domain name

    of the sender and verify that the ip address matches the source of the

    email?

     

    I'm sure you are rejecting quite a few potential customers!

     

    Thanks,

       Tom Sneddon

    Tom;

     

    I called CadSoft's USA office to upgrade EAGLE, and was told by an

    answering machine that CadSoft is on vacation and won't be back until

    next week (14th).

     

    -Dave Pollum

     

Reply

  • Tom Sneddon wrote:

    Help!  I can't buy EAGLE because cadsoftusa.com is rejecting every email

    I send it.

     

    It appears as if the email server is doing a reverse dns lookup and

    expecting to return the same domain name as the sender.  This will never

    be the case if your company has an internal email server and uses a

    business internet provider such as Comcast for Internet connectivity.

    For this case they should look up the MX record(s) for the domain name

    of the sender and verify that the ip address matches the source of the

    email?

     

    I'm sure you are rejecting quite a few potential customers!

     

    Thanks,

       Tom Sneddon

    Tom;

     

    I called CadSoft's USA office to upgrade EAGLE, and was told by an

    answering machine that CadSoft is on vacation and won't be back until

    next week (14th).

     

    -Dave Pollum

     

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