I've used Eagle since the DOS days but I'm having to ask you guys what must seem like an idiot question because CadSoft's technical support doesn't bother to answer my emails.
A few weeks ago I paid for an upgrade to 6.2.0 and loaded it onto my laptop and downloaded the key. When I got home I loaded 6.2.0 onto my main computer and tried to download the key but the page told me no key was available (a one time download?) So I tried to copy the key from my laptop but that doesn't work; it just doesn't appear during the license setup sequence.
Meanwhile I had worked on important existing files which I now cannot open on Eagle 5 so I am well and truely stuffed!
So how can I get my PC upgraded to 6.2.0 and given my experiences what is going to happen when I upgrade my computers shortly and want to port the program over?
Can someone help me?