How to load Eagle 6 onto two computers

Question

I've used Eagle since the DOS days but I'm having to ask you guys what must seem like an idiot question because CadSoft's technical support doesn't bother to answer my emails.

A few weeks ago I paid for an upgrade to 6.2.0 and loaded it onto my laptop and downloaded the key. When I got home I loaded 6.2.0 onto my main computer and tried to download the key but the page told me no key was available (a one time download?) So I tried to copy the key from my laptop but that doesn't work; it just doesn't appear during the license setup sequence.

Meanwhile I had worked on important existing files which I now cannot open on Eagle 5 so I am well and truely stuffed!

So how can I get my PC upgraded to 6.2.0 and given my experiences what is going to happen when I upgrade my computers shortly and want to port the program over?

Can someone help me?

Thanks

Stan

Former Member · Accepted Answer

Stan Curtis wrote on Tue, 08 May 2012 15:13 I've used Eagle since the DOS days but I'm having to ask you guys what must seem like an idiot question because CadSoft's technical support doesn't bother to answer my emails. A few weeks ago I paid for an upgrade to 6.2.0 and loaded it onto my laptop and downloaded the key. When I got home I loaded 6.2.0 onto my main computer and tried to download the key but the page told me no key was available (a one time download?) So I tried to copy the key from my laptop but that doesn't work; it just doesn't appear during the license setup sequence. Meanwhile I had worked on important existing files which I now cannot open on Eagle 5 so I am well and truely stuffed! So how can I get my PC upgraded to 6.2.0 and given my experiences what is going to happen when I upgrade my computers shortly and want to port the program over? Can someone help me? Hi Stan, To install EAGLE you need the .key file AND the installation code. You need to keep both of these on hand to re-install. The link that is provided by CadSoft to download is only viable for a short amount of time in order to protect the sensitive data. If you no longer have both pieces of info you'll have to request them from your distributor again. For customers who buy EAGLE licenses from us, I strongly suggest that they write the .key file to a CD-ROM and print the installation code onto the CD. That way you have both pieces of info in one place. You can then use that to install EAGLE in the future. HTH, James. -- James Morrison ~~~ Stratford Digital Specializing in CadSoft EAGLE Online Sales to North America Electronic Design Services EAGLE Enterprise Toolkit -- Web access to CadSoft support forums at www.eaglecentral.ca. Where the CadSoft EAGLE community meets.