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The Eagle Freemium license appears to have deactivated after a couple of days - Why & how to fix it?

richjteel

I installed Eagle about a week ago and started working on a schematic. Now when I open Eagle, I am prompted with how I would like to run it just as it did the first time I ran it. I select the Freemium license button and enter my code again but I am prompted that the code has already been used and cannot be activated from this machine. I am trying to learn how to use Eagle and get a board made but this sure is not helping. I intend to purchase Eagle but I am loosing confidence in the product.

 

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Is there a way to rectify this issue?

 

BTW: I requested another code from http://www.element-14.com/eagle-freemium and got the same one that was generated earlier. I have not changed any hardware configuration on my PC. The only software change that I am aware of is Java updated to version 7 update 51.

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    BTW: I requested another code from

    http://www.element-14.com/eagle-freemium and got the same one that was

    generated earlier. I have not changed any hardware configuration on my

    PC. The only software change that I am aware of is Java updated to

    version 7 update 51.

     

    Hi Richard,

     

    I hope you're doing well. The Freemium ties to the MAC address of one of

    the peripherals on your laptop. If you had a Wifi dongle or some sort of

    dongle attached to your laptop at the time of installation its very

    possible EAGLE is tied to that peripherals MAC address. In that case

    said peripheral needs to be connected to the computer whenever you're

    going to use EAGLE.

     

    I'm under the assumption that you're running EAGLE on a laptop which may

    not be the case. In order to get a new Freemium code you would have to

    register a different e-mail with element-14.

     

    hth,

    Jorge Garcia

    Cadsoft Support

     

     

  • 0 in reply to autodeskguest

    Jorge,

     

    Thanks for your response but I am running Eagle from a desktop with a hardwired connection so the MAC Address has not changed. The desktop has no other network adapters so something else is going on here.

     

    Rich

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