RPI 3 nousb

I recently got a pi 3 with the 7" touch screen. I set it up with berryboot and installed jessie. I got to were I needed to use a keyboard and that is when I found out the usb ports didn't work.

I went through the following link to try to fix it but nothing there helped.

https://www.raspberrypi.org/forums/viewtopic.php?f=28&t=53832

I've tried keyboards and mice from working linux computers, I even tried a powered usb hub and nothing. I've tried running without the touch screen(via ssh) nothing is recognized.

I've tried power supplies from my other pi's with change. Do I need to post dmesg output? Is it possible I got a bum Pi?

-dan

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clem57 over 9 years ago

Please paste the output of the following
lsusb -v
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Former Member over 9 years ago in reply to clem57

pi@raspberrypi:~ $ lsusb -v

Bus 001 Device 003: ID 0424:ec00 Standard Microsystems Corp. SMSC9512/9514 Fast Ethernet Adapter
Couldn't open device, some information will be missing
Device Descriptor:
bLength                18
bDescriptorType         1
bcdUSB               2.00
bDeviceClass          255 Vendor Specific Class
bDeviceSubClass         0
bDeviceProtocol         1
bMaxPacketSize0        64
idVendor           0x0424 Standard Microsystems Corp.
idProduct          0xec00 SMSC9512/9514 Fast Ethernet Adapter
bcdDevice            2.00
iManufacturer           0
iProduct                0
iSerial                 0
bNumConfigurations      1
Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength           39
    bNumInterfaces          1
    bConfigurationValue     1
    iConfiguration          0
    bmAttributes         0xe0
      Self Powered
      Remote Wakeup
    MaxPower                2mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           3
      bInterfaceClass       255 Vendor Specific Class
      bInterfaceSubClass      0
      bInterfaceProtocol    255
      iInterface              0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81 EP 1 IN
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200 1x 512 bytes
        bInterval               0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x02 EP 2 OUT
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200 1x 512 bytes
        bInterval               0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x83 EP 3 IN
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0010 1x 16 bytes
        bInterval               4

Bus 001 Device 002: ID 0424:9514 Standard Microsystems Corp.
Couldn't open device, some information will be missing
Device Descriptor:
bLength                18
bDescriptorType         1
bcdUSB               2.00
bDeviceClass            9 Hub
bDeviceSubClass         0 Unused
bDeviceProtocol         2 TT per port
bMaxPacketSize0        64
idVendor           0x0424 Standard Microsystems Corp.
idProduct          0x9514
bcdDevice            2.00
iManufacturer           0
iProduct                0
iSerial                 0
bNumConfigurations      1
Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength           41
    bNumInterfaces          1
    bConfigurationValue     1
    iConfiguration          0
    bmAttributes         0xe0
      Self Powered
      Remote Wakeup
    MaxPower                2mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           1
      bInterfaceClass         9 Hub
      bInterfaceSubClass      0 Unused
      bInterfaceProtocol      1 Single TT
      iInterface              0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81 EP 1 IN
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0001 1x 1 bytes
        bInterval              12
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       1
      bNumEndpoints           1
      bInterfaceClass         9 Hub
      bInterfaceSubClass      0 Unused
      bInterfaceProtocol      2 TT per port
      iInterface              0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81 EP 1 IN
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0001 1x 1 bytes
        bInterval              12

Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Couldn't open device, some information will be missing
Device Descriptor:
bLength                18
bDescriptorType         1
bcdUSB               2.00
bDeviceClass            9 Hub
bDeviceSubClass         0 Unused
bDeviceProtocol         1 Single TT
bMaxPacketSize0        64
idVendor           0x1d6b Linux Foundation
idProduct          0x0002 2.0 root hub
bcdDevice            4.01
iManufacturer           3
iProduct                2
iSerial                 1
bNumConfigurations      1
Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength           25
    bNumInterfaces          1
    bConfigurationValue     1
    iConfiguration          0
    bmAttributes         0xe0
      Self Powered
      Remote Wakeup
    MaxPower                0mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           1
      bInterfaceClass         9 Hub
      bInterfaceSubClass      0 Unused
      bInterfaceProtocol      0 Full speed (or root) hub
      iInterface              0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81 EP 1 IN
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0004 1x 4 bytes
        bInterval              12
pi@raspberrypi:~ $
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clem57 over 9 years ago in reply to Former Member

Please remove fast Ethernet adapter and try again with same display.
Clem
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Former Member over 9 years ago in reply to clem57

pi@raspberrypi:~ $ sudo apt search fast ethernet
Sorting... Done
Full Text Search... Done
vde2/stable 2.3.2+r586-1 armhf
Virtual Distributed Ethernet

pi@raspberrypi:~ $ sudo apt-get remove vde2
Reading package lists... Done
Building dependency tree
Reading state information... Done
Package 'vde2' is not installed, so not removed
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.

How do I remove it?
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clem57 over 9 years ago in reply to Former Member

Sorry unplug it to see how the hub gets affected.
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Former Member over 9 years ago in reply to clem57

There wasn't anything else plugged in. So, I'm starting to think I got a bad pi. I tried Ubuntu mate and the usb ports didn't work with either.
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rew over 9 years ago in reply to Former Member

The Sony factory in England builds the raspberry pi's. They test all the pi's before they ship. They have a low "bad device" percentage at testing in the fatory, as well as a low percentage of devices that come back (and turn out to be actually bad). So, chances are high that your raspberry is in good working order. But never say never.

That said. the symptoms you seem to be having could for instance be that your powersupply is not adequate. Where I say powersupply that includes the cable to the pi.

I have an USB hub here that occasionally delivers only 4V on its output. While "out of spec" for the 'pi, it WILL work. But (some) USB devices won't. (Newer pi's run down to below 3V, while the older ones stop working around 4.0V)

So: Check your power-supply-setup. What voltage do you measure on the 5V GPIO pin? Does the red powerled turn on? Does it blink?
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Former Member over 9 years ago in reply to rew

I ordered one of those usb power analyzers. I figure that will be better than trying to hack a usb cable to test for amp and voltage. Once that shows up I'll do some more testing.
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Former Member over 9 years ago in reply to rew

I ordered one of those usb power analyzers. I figure that will be better than trying to hack a usb cable to test for amp and voltage. Once that shows up I'll do some more testing.
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