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  • Replies 7 replies
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Your questions about Raspberry Pi

jbilecsu
jbilecsu over 13 years ago

Hello - and welcome to element14 !

 

We've seen loads of questions from both our element14 community and our fans in facebook, twitter and google+.   We absolutely appreciate all your feedback that you've provide so far and we are very excited to be part of this computing revolution.   In order to help keep you up to date with the latest information, we've pulled together a short FAQ document.  We will continue to add to it throughout the coming days and hope that you'll help us by sharing this with your colleagues who are also interested in Raspberry Pi.  Don't forget to find us here on the community or on Google+, where we are asking for you to share all cool videos about Raspberry Pi. 

 

http://www.element14.com/community/docs/DOC-43262/l/frequently-asked-questions-about-raspberry-pi

 

thanks again, from us at element14

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  • Former Member
    Former Member over 13 years ago

    Hi!

     

    Like so many of us I got up early, switched on my Mac and tried to order a Pi this morning. Somehow after quite some time I managed to get my order placed. Later today I recognized everybody else was talking about a different product number. Min was 2081347 and the support told me it was a wrongly placed product.

     

    My order got deleted and I was advised to go to the website and sign up to show my "interest" in the RPi.

     

    I don't have to tell you that I'm a little bit disappointed. I understand that today was difficult for everyone of us, but you just don't tell a customer that you made a mistake, kick him out of line and place him at its end.

     

    There was a very slight chance to get a Pi today and it's okay I missed on it. There was a bigger chance to at least get my order placed and that's what I did. But eben this small victory has been taken away from me image

     

    So, question:

    When will Farnell start producing Model B RPis and when approximately will they be ready for sale?

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  • Former Member
    Former Member over 13 years ago

    Hi!

     

    Like so many of us I got up early, switched on my Mac and tried to order a Pi this morning. Somehow after quite some time I managed to get my order placed. Later today I recognized everybody else was talking about a different product number. Min was 2081347 and the support told me it was a wrongly placed product.

     

    My order got deleted and I was advised to go to the website and sign up to show my "interest" in the RPi.

     

    I don't have to tell you that I'm a little bit disappointed. I understand that today was difficult for everyone of us, but you just don't tell a customer that you made a mistake, kick him out of line and place him at its end.

     

    There was a very slight chance to get a Pi today and it's okay I missed on it. There was a bigger chance to at least get my order placed and that's what I did. But eben this small victory has been taken away from me image

     

    So, question:

    When will Farnell start producing Model B RPis and when approximately will they be ready for sale?

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  • Former Member
    Former Member over 13 years ago in reply to Former Member

    Hi,

     

    I appears I was also affected by this, although this is the first I've heard of the product being pulled. What happened? I was a bit surprised by the price when I was purchasing the product[1] ($55.50 AUD for a $35 USD computer?). My order is currently in the "processed" state. I'm confused as to what's happening. Will I get this product or not?

     

    I'd much prefer to purchase the $29.68 AUD unit[2], as it's almost half the price, but will I be put back to the end of the queue? This is very unfair as I was trying to purchase the product for about one and a half hours due to the website being down. This was handled very badly.

     

    Edit: The status just changed to "Back Order", so it's still not "Cancelled". If I'm waiting the same amount of time as others to get the product I'd prefer to pay the $29.68... I'm wondering, is the additional $22.85 for shipping? It doesn't mention anything about shipping costs on the order.

     

    [1] http://au.element14.com/jsp/search/browse.jsp?N=0&Ntk=gensearch&Ntt=2081347&Ntx=&fromPage=productdetail.jsp&_requestid=850134

    [2] http://au.element14.com/element14/raspberry-pi-b-basic/raspberry-pi-kit-model-b-basic/dp/2081316

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