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Update on Newark element14 customers 'delivery date of August 2012' questions

nlarson

Hello element14 Community members,

 

Today we learned that some of our Newark element14 customers who've placed orders for the Raspberry Pi have seen their delivery dates suddenly change on our website's order backlog to August 2012.  This was an error caused by our website. Please be assured that all orders will be shipped in the order they were originally received. No one has lost their place in line as a result of this issue.  All deliveries are currently on hold awaiting the outcome of the compliance testing taking place.  Once this testing is complete we will be better able to communicate accurate delivery dates so your Pi's can finally meet you, their owners!

 

We are sorry for all of the confusion this latest error has caused.  Thank you to those of you who have been posting your questions and comments to help us address and resolve issues quickly as possible.

 

Best,

Nicole, element14 Community Manager

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  • It seems as though the compliance testing that the Pi is currently undergoing is for "CE" compliance,. This is a European standard I believe. What if any additional testing will be required before the boards can be distributed in the U.S.? And if so, how much of an additional delay will we in the U.S. see before we can expect delivery of our devices?

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  • It seems as though the compliance testing that the Pi is currently undergoing is for "CE" compliance,. This is a European standard I believe. What if any additional testing will be required before the boards can be distributed in the U.S.? And if so, how much of an additional delay will we in the U.S. see before we can expect delivery of our devices?

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