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Update on Newark element14 customers 'delivery date of August 2012' questions

nlarson

Hello element14 Community members,

 

Today we learned that some of our Newark element14 customers who've placed orders for the Raspberry Pi have seen their delivery dates suddenly change on our website's order backlog to August 2012.  This was an error caused by our website. Please be assured that all orders will be shipped in the order they were originally received. No one has lost their place in line as a result of this issue.  All deliveries are currently on hold awaiting the outcome of the compliance testing taking place.  Once this testing is complete we will be better able to communicate accurate delivery dates so your Pi's can finally meet you, their owners!

 

We are sorry for all of the confusion this latest error has caused.  Thank you to those of you who have been posting your questions and comments to help us address and resolve issues quickly as possible.

 

Best,

Nicole, element14 Community Manager

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  • If it was an issue with the website, after almost 2 weeks mine still says August 16.  Was originally April 3.

    Can you please update us as to shipping dates?  Silence is not an acceptable answer

  • in reply to n5xmt

    My status says the same August 2012 :-(

     

    I phoned and talked to someone at Newark.

     

    They said I could expect delivery in August as that is what is on my PO

     

    When I said I heard that some were shipping now the lady I was talking with said she had seen a memo that dates on POs were going to change.  She could not tell me when they would change or what they would change to.

    I asked what my position in the list of back orders was but she could not tell me that either.

     

    I guess based on the latest news from the RPi foundation they have shipped about 2000 units.  

    I don't know how many people have ordered them but I am guessing it could be in the 100k to 500k range due to the interest I have seen on forums and number of people that have mentioned it.

     

    To meet that type of demand if the production rate was 10k per week we would expect to wait between 10 and 50 weeks.  That is just my wild guess.  So August 2012 could actually be very optimistic :-)

Reply
  • in reply to n5xmt

    My status says the same August 2012 :-(

     

    I phoned and talked to someone at Newark.

     

    They said I could expect delivery in August as that is what is on my PO

     

    When I said I heard that some were shipping now the lady I was talking with said she had seen a memo that dates on POs were going to change.  She could not tell me when they would change or what they would change to.

    I asked what my position in the list of back orders was but she could not tell me that either.

     

    I guess based on the latest news from the RPi foundation they have shipped about 2000 units.  

    I don't know how many people have ordered them but I am guessing it could be in the 100k to 500k range due to the interest I have seen on forums and number of people that have mentioned it.

     

    To meet that type of demand if the production rate was 10k per week we would expect to wait between 10 and 50 weeks.  That is just my wild guess.  So August 2012 could actually be very optimistic :-)

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