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  • Replies 3 replies
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Order Cancelled

robotonics
robotonics over 14 years ago

Great...waited since 3rd March...kept calm...waited...and now my order is cancelled?

 

Thanks Farnell....

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  • e14 Contributor
    e14 Contributor over 14 years ago

    David,

       yes, you have kept very calm and waited patiently! 

    Although there have been lots of recent reports of notices

    of shipping delays, yours is the only one I've seen lately

    that's been cancelled.  So there may be some unique

    circumstance.  Did they say why?

     

    Clearly the time for patience is over and you need to

    ring them up, send a PM to customer support,

    send a tweet to element14, or all of the above.

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  • e14 Contributor
    e14 Contributor over 14 years ago

    Hi David,

     

    Please can you send us a Private Message with your order reference so we can look into this for you.

     

    Thanks

     

    Farnell element14 Raspberry Pi Customer Support Team

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  • robotonics
    robotonics over 14 years ago

    Apologies to Farnell..after some head scratching and checking through my account, I realised that I had a new bank card sent a month ago and forgot to update the details with my Farnell account.

     

    I will order when they are in stock...no problems then...can wait as I am v busy anyway!

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