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Raspberry Pi Forum Problem Placed a Order but no confirmation info
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  • Replies 16 replies
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Problem Placed a Order but no confirmation info

Former Member
Former Member over 13 years ago

Hi, i have registered my interest. After few days I have received an email to place the order.

Today, when I put my order, I have clicked in Submit Order button, so I think I have placed the order correctly.

The problem is, I don't have received any confirmation of that, no email, nothing appear on the screen...

How I know if everything is right? It's normal this procedure?

 

Thanks in advance

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  • Former Member
    Former Member over 13 years ago

    Same happened with me back in May. Placed my order for the PI, never received a confirmation. However, I did get an email last week saying my PI will be shipped next week, so the order is in there somewhere.

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  • Pe3k
    Pe3k over 13 years ago in reply to Former Member

    "Same happened with me back in May. Placed my order for the PI, never received a confirmation. However, I did get an email last week saying my PI will be shipped next week, so the order is in there somewhere."

     

    I got same kind situation.

     

    Got register your intrest mail, and mail: Order now link. Witch i used.

    I dont have the orp number or reference number, but got emails about raspi shipping and email that says your raspi will be shipped commencing week 02.07.12

    Contacted Farnell uk, but they cannot do anything without order number.

    Havent received raspi or update info.

    How this could be resolved?

    Please help.

    Br.

     

    Petri

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  • Pe3k
    Pe3k over 13 years ago in reply to Former Member

    "Same happened with me back in May. Placed my order for the PI, never received a confirmation. However, I did get an email last week saying my PI will be shipped next week, so the order is in there somewhere."

     

    I got same kind situation.

     

    Got register your intrest mail, and mail: Order now link. Witch i used.

    I dont have the orp number or reference number, but got emails about raspi shipping and email that says your raspi will be shipped commencing week 02.07.12

    Contacted Farnell uk, but they cannot do anything without order number.

    Havent received raspi or update info.

    How this could be resolved?

    Please help.

    Br.

     

    Petri

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  • Former Member
    Former Member over 13 years ago in reply to Pe3k

    Hi Petri,

     

    If you can Private Message us with the email address you used whilst placing your order, we will be able to look into this for you.

     

    Thanks,

    Farnell element14 Raspberry Pi Customer Support Team

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  • Former Member
    Former Member over 13 years ago in reply to Pe3k

    Identical situation here. Ordered in May. ORP number issued. E-Mail on 20th June confirming delivery "the week commencing 02/07/2012" which was last week. Nothing arrived here yet and no new e-mail either.

     

    --

    Goad

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