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Shipping lead times

Former Member

Preordered on 2012-07-02 through the 'business' route and was given a estimated delivery date of W/C 2012-09-03.

 

Email this AM says it's shipped today. Two weeks and a day lead time. I don't want to read too much into that, but there has to be at least some suggestion there that the 5 weeks on the web page is a conservative estimate.

 

I know of another one ordered via the consumer route (ORPxxx number) one day later on the 3rd July, so it'll be interesting to find out when that one ships.

 

BTW, I'm in the UK, so I wouldn't read too much into this for anyone not in the UK either.

 

 

Oh, and nothing on the one ordered from RS on the 1st July which said 'dispatch within 12 weeks'...

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  • in reply to Former Member

    @selsinork

    Odd, I ordered 1 pi on the 15th of July and have an expected ship date of the 24th, no email yet. The status was "received" yesterday, now it is "Back Order" again.

    On second thought, why are they shipping new orders so quickly with old orders still pending?

  • in reply to Former Member

    that's a very good question...  what country are you in ?   I'm in the uk and I have a suspicion that either uk orders or perhaps just business orders are getting shipped first. There's nothing to back up that suspicion, but there are too many people posting that have been waiting for months.

  • in reply to Former Member

    That is a very good assumption. I live in the US so that must be why. Anyone from the UK care to ship me one? image

  • in reply to Former Member

    Farnell UK is an extremely efficient operation.  At this rate of improvement, UK Pis will soon be delivered the day before you order. image

  • in reply to morgaine

    So, just to add confusion... bulk order via the business route from July 16th, shipped yesterday, received today.

     

    Consumer ORPxxx order from July 3rd, supposedly shipped on Monday 23rd as yet hasn't appeared. However another email has been received - a day or so after the shipping confirmation saying "We can now confirm that your Raspberry Pi will be dispatched the week commencing 30/07/2012. We are aiming to fulfil your order earlier wherever possible and you will receive a confirmation email prior to your Raspberry Pi being shipped." 

     

    Altogether rather strange.  The moral of the story ?   Take the order as a business route if it's available..

  • in reply to Former Member

    Just for you information, here is my history:

     

    Registered my interest: 29-05

    Invitation mail received and ordered (OPRxxx): 22-06

    Shipment mail received: 17-07

    Raspi arrived in Germany in the morning of 23-07

     

    In the evening I turned it on. It worked right away and I am a very proud owner now!

  • in reply to Former Member

    Spencer you can order directly in the US from Newark (element14).

     

    -J

  • in reply to Former Member

    selsinork wrote:

     

    The moral of the story ?   Take the order as a business route if it's available..

     

    What was the delivery method going the business route?

     

    Because I value tracked next-day delivery for Farnell UK products very highly, I will be very annoyed if, once the Pi is available ex-stock, I don't receive ordered Pis through Farnell's usual delivery service.

     

    Eg. last night I placed an order with Farnell UK after office hours for a few miscellaneous bits and bobs, all ex-stock, and the UPS van arrived here before noon today.  Now that's service.

     

    If a little extra needs to be charged for Pi to be delivered the same way, that's fair, I don't expect a company to be out of pocket for providing better service.  But to offer only a poor service even when people are happy to pay extra for better delivery is not a customer-friendly business plan.  I hope Pi becomes a normal Farnell product once they're in plentiful stock, and doesn't remain exclusive to export.farnell.com with its 2nd Class Royal Mail delivery only.

     

    Morgaine.

  • in reply to morgaine

    What was the delivery method going the business route?

    1st Class Royal Mail.

    the UPS van arrived here before noon today.  Now that's service.

    The postman arrived just after 10am, in general that's been working out much earlier than UPS for me. I suppose a lot depends on where you are and what your local postal/UPS service is like.

     

    However, as I've said elsewhere, I find that a lot of my recent orders have been sent through RM rather than UPS and it's worked out well for me. Like ordering at 7pm on a Friday evening and having the rather large box arrive before noon on a Saturday rather than Monday as it would be with UPS.

    But it does seem that the business orders are going through the normal channels, so you could if you desire, pay the extra and have it delivered pre 9am next day.

     

    It's definitely not exclusive to export.farnell.com already. You can order them from uk.farnell.com using your normal account details today. Sure, they're not quite ex-stock just yet, but as you've already observed that's rapidly getting closer.

     

    For anyone in the UK, going down the consumer/export route seems to be a silly thing to do since uk.farnell.com isn't restricted to business customers, anyone with a credit/debit card can use it. I understand that's not the case in other countries though, so some people are inevitably going to be stuck with the export site and that's unfortunate. It doesn't appear as if RS are any better in this regard either.

  • in reply to Former Member

    Farnell continues accepting orders for next day delivery until 8pm though, which I suspect would add an extra day to 1st Class Royal Mail if placed after office hours  The old national monopoly is probably still 9-5ish, I'd expect.