Order the 11th may and no news since

e14 Contributor over 14 years ago

Hello all,

the title is clear, after receving an email, i placed an order for the rpi and since i have no news about Farnell.

I gave my credit card number so i'm a little bothered about it.

Can someone help me, even in private?

FYI, I had no order number and no confirmation mail.

Thanks.

e14 Contributor over 14 years ago

Hi,

I have more or less the same problem..
email received, I placed an order for the Raspberry PI on 5th of july.. no email with the order confirmation received..
I received yesterday the invoice by mail (!?!?)
On farnel website I see no orders on my account, and there is no order search function..

I wrote a private message to Customer Support but no feedback, it seems that they give priority to cleaning the the complaining post on the forum..

A colleague of mine bought it from an other seller in the same period and he received it already..

The funny thing is that I am working in Cambridge: Broadcom and Eben Upton are just around the corner..
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e14 Contributor over 14 years ago

Maybe try to send a private message to the user "CustomerSupport".(http://www.element14.com/community/people/CustomerSupport).
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e14 Contributor over 14 years ago in reply to e14 Contributor

fx_ I've already wrote to CustomerSupport .. still waiting for a feedback
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e14 Contributor over 14 years ago in reply to e14 Contributor

Michele,
With Eben so close, maybe you could make a visit to Broadcom.
Eben took 200 units recently to the Cambridge Jam, and reportedly
only sold 65, so he probably has 135 sitting around that he doesn't
know what to do with. And he's certainly not going to send them to
Jim Manley for his jam on Saturday.
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e14 Contributor over 14 years ago

Thanks for your answers.

I just tried to send a message to the CustomerSupport. I will see where it leads me.

Nobody of Farnell goes into the discussion board?
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e14 Contributor over 14 years ago in reply to e14 Contributor

UPDATE: RPI just received through Royal Mail 2nd Class. Shipped on 17/07/2012.
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e14 Contributor over 14 years ago

Lucky you
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