I have commented on this topic before, but perhaps it's worth re-running because we have add new roadtesters in the past year.
After I select an applicant to be an official roadtester, I send a notification to do both an availability check as well as to state our policy for people who do not complete reviews:
"Roadtesters who do not complete their reviews will not be eligible to participate in the program in the future."
Now, there are extenuating circumstances such as illness, family emergency, or other life/work change. In these circumstances, if you communicate with myself or my colleague, Sean R, and tell us what is going on, we can give you an extension and notify the sponsor, accordingly.
I want to underscore that while roadtesters get everything for free, there are costs to the sponsor. Their costs are not insignificant. They participate in the RoadTest program because they see it as an investment and good business.
Lastly, if a review is not done, the delinquent roadtester has the kit which could have gone to an applicant who wanted to to do the roadtest review.
I feel this is a fair policy.
Randall Scasny
Roadtest Program Manager