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RoadTest Forum Cleaning up table of contents and navigation in RoadTest Reviews
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Related

Cleaning up table of contents and navigation in RoadTest Reviews

cstanton
cstanton over 1 year ago

Hello,

We've realised that there's some duplication with tables of contents, particularly when it comes to RoadTest Reviews, and with our new Project Articles ( Ho-Ho-Hold on a minute, is that a blog? A new way to submit your project! ).

Verint, as a platform, has a way of inserting 'tables of contents' like this:

image

But there are problems with its formatting and how it works. For RoadTest Reviews as an example, we have an automatic generation of a table of contents which can look like this:

image

This helps to separate the content from the contents list when listing the content on Google, sharing on social media, etc. So we use this method in RoadTest Reviews and Project Articles.

Because we have this, it means that it's a duplicate of the 'insert table of contents' and you can end up with a heading of "table of contents" in this new list, and it becomes a bit cumbersome and confusing, it doesn't make sense to have both. 

So ultimately, we won't.

For Project Articles and RoadTest Reviews we're removing the ability to insert the table of contents from the menu.

Instead? Use headings, marked with the <hx> tags, where 'x' is a number. A lot of members already do this, but I realised we haven't actually pointed this out anywhere.

You can find heading formatting under the Format menu:

image

These menus should always be visible when using the Community from a laptop or desktop, maybe even a tablet. It may not always be visible when using a mobile device.

Thanks for reading!

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Top Replies

  • shabaz
    shabaz over 1 year ago +1
    Hi Christopher, Will this mean the text are is narrowed? Is there a way to regain the text area by (say) having the left-side ToC being collapsible automatically? This will be a big issue with especially…
  • Gough Lui
    Gough Lui over 1 year ago in reply to shabaz +1
    Yeah, I've also previously expressed my dislike of the sidebar ToC because it takes up space and mucks up printability of the article. I manually trudge though the inspector and delete the div when reading…
  • cstanton
    cstanton over 1 year ago in reply to Gough Lui +1
    Gough Lui said: I've also previously expressed my dislike of the sidebar ToC because it takes up space and mucks up printability of the article I've raised a support ticket about that, so it should be…
Parents
  • shabaz
    shabaz over 1 year ago

    Hi Christopher,

    This isn't directly related, but I really think it's important to raise it here too, since it does affect tutorials and roadtests a lot:

    Any chance we can have a few more styles added for inset types of messages? For instance, Note and Warning boxes are useful. Even a single style for inset content would be awesome, called 'Alert' style perhaps. I think it will really help some types of content. 

    image

    The screenshot below shows another example of a Note box.

    Also, if the code box font size perhaps could be increased by a point or two (or for it to respond to the text size option in the Editor toolbar, so that the author can size it appropriate to the type of content that is in there), that would look a lot better I think (it feels a bit too small currently). The code in the screenshot below looks more readable.

    image

    The code in the screenshot above looks more readable/similar sized to the body text, than in the screenshot below. Also, the code block below looks incomplete without a border and copy button, like in the screenshot above, 

    image

    I know these are quite cosmetic tweaks, but as mentioned the site is behaving well, so even the developers may like to work on the fun artistic/cosmetic stuff for a while, instead of bugs hehe  : )

    Also, the only e-mail notifications I'm getting to this forum post are for comments I write. I'm seeing no notifications to e-mail when anyone else comments. I know this is in Verint's pile but in the meantime if there was a way to change that Reply button to Reply & Subscribe that would be awesome. I actually can't see where I should click to subscribe for e-mail alerts:

    image

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  • shabaz
    shabaz over 1 year ago

    Hi Christopher,

    This isn't directly related, but I really think it's important to raise it here too, since it does affect tutorials and roadtests a lot:

    Any chance we can have a few more styles added for inset types of messages? For instance, Note and Warning boxes are useful. Even a single style for inset content would be awesome, called 'Alert' style perhaps. I think it will really help some types of content. 

    image

    The screenshot below shows another example of a Note box.

    Also, if the code box font size perhaps could be increased by a point or two (or for it to respond to the text size option in the Editor toolbar, so that the author can size it appropriate to the type of content that is in there), that would look a lot better I think (it feels a bit too small currently). The code in the screenshot below looks more readable.

    image

    The code in the screenshot above looks more readable/similar sized to the body text, than in the screenshot below. Also, the code block below looks incomplete without a border and copy button, like in the screenshot above, 

    image

    I know these are quite cosmetic tweaks, but as mentioned the site is behaving well, so even the developers may like to work on the fun artistic/cosmetic stuff for a while, instead of bugs hehe  : )

    Also, the only e-mail notifications I'm getting to this forum post are for comments I write. I'm seeing no notifications to e-mail when anyone else comments. I know this is in Verint's pile but in the meantime if there was a way to change that Reply button to Reply & Subscribe that would be awesome. I actually can't see where I should click to subscribe for e-mail alerts:

    image

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  • cstanton
    cstanton over 1 year ago in reply to shabaz
    shabaz said:
    I actually can't see where I should click to subscribe for e-mail alerts

    It's always under the 'more' option

    image

    shabaz said:
    I know this is in Verint's pile but in the meantime

    Unfortunately, I'm consistently told this is in Verint's wheelhouse and should be customised by Verint to be an 'out of the box' feature. As you know I do constantly bring this one up with the team, and frustratingly it's simply not on Verint's priority list - as they've told me directly.

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  • cstanton
    cstanton over 1 year ago in reply to shabaz
    shabaz said:
    Any chance we can have a few more styles added for inset types of messages?

    These are nice ideas, I like them! I do not know how easy/possible they are to implement, but I can ask.

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  • colporteur
    colporteur over 1 year ago in reply to cstanton

    was the word you meant to use compromised by Verint?

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