We've realised that there's some duplication with tables of contents, particularly when it comes to RoadTest Reviews, and with our new Project Articles ( Ho-Ho-Hold on a minute, is that a blog? A new way to submit your project! ).
Verint, as a platform, has a way of inserting 'tables of contents' like this:
But there are problems with its formatting and how it works. For RoadTest Reviews as an example, we have an automatic generation of a table of contents which can look like this:
This helps to separate the content from the contents list when listing the content on Google, sharing on social media, etc. So we use this method in RoadTest Reviews and Project Articles.
Because we have this, it means that it's a duplicate of the 'insert table of contents' and you can end up with a heading of "table of contents" in this new list, and it becomes a bit cumbersome and confusing, it doesn't make sense to have both.
So ultimately, we won't.
For Project Articles and RoadTest Reviews we're removing the ability to insert the table of contents from the menu.
Instead? Use headings, marked with the <hx> tags, where 'x' is a number. A lot of members already do this, but I realised we haven't actually pointed this out anywhere.
You can find heading formatting under the Format menu:
These menus should always be visible when using the Community from a laptop or desktop, maybe even a tablet. It may not always be visible when using a mobile device.
Thanks for reading!