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Forum Need help with Multicomp Pro PC Oscilloscope MP720016US (Update: It's working!)
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  • multicomp pro oscilloscope
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Related

Need help with Multicomp Pro PC Oscilloscope MP720016US (Update: It's working!)

rsjawale24
rsjawale24 over 2 years ago

Recently I ordered a PC oscilloscope as the poroject14 prize from 555 timer madness contest. I have always wanted to own a oscilloscope, been trying since 2017 and finally I own one. This is my first ever oscilloscope sore really excited about it!!

But I'm facing troubles getting it to work.

I followed the instructions in the manual, installed the drivers correctly, the USB scope is identified by windows device manager, however when I try to check for waveforms, there's nothing displayed.

As per the manual, I tried to use the probe compensation, and clicked in auto-set to auto set the scope window, however it gets stuck forever at this point as shown in image below.

I tried reconnecting, reinstalling drivers, but nothing seems to work.

Have you used this device before? Any help on how to make this work is appriciated.

image

UPDATE: The scope's working fine now. I had to install the drivers from Owon website and change the software as well. I'm using the software from Owon. The scope seems to be working fine now.

Will post a detailed blog on my tests with the Scope soon. Really excited about my first scope and can't wait to do lots of pending projects!

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Top Replies

  • rsjawale24
    rsjawale24 over 2 years ago +7
    Thank you everyone for the help! The scope's working fine now. I had to install the drivers from Owon website and change the software as well. I'm using the software from Owon. The scope seems to be…
  • baldengineer
    baldengineer over 2 years ago in reply to ralphjy +6
    Here's an extensive list of things I like about the software: [This list intentionally left blank]
  • Gough Lui
    Gough Lui over 2 years ago +3
    I would personally try a different computer with a different USB controller. Also avoid using any hubs along the way, use a quality cable. I've had issues previously where certain pieces of test equipment…
Parents
  • ralphjy
    ralphjy over 2 years ago

    I'll have to admit that I haven't had any issues with my installation, but your VDS_C2 app looks a bit different from mine.

    Up in the upper left - the button on yours is AutoSet while mine is Auto.  This is the button to connect/disconnect the app to the scope.  I assume that you are connected.

    If I push the button on mine while connected it gives me the option to disconnect

    image

    If I am disconnected and it can find the scope, it will give me the option to connect (in my case I only have USB connected)

    image

    If you press the "House" icon in the lower right, you can get a Home menu and under Utility -> about you can find your scope/app info.

    image

    image

    image

    Not sure if any of that helps...

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  • baldengineer
    baldengineer over 2 years ago in reply to ralphjy

    "Auto Set" is what the indicator in the upper-left hand says after clicking the "Auto Setup" (A icon on the top-right), while the auto-setup routine is running.

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  • ralphjy
    ralphjy over 2 years ago in reply to baldengineer

    Thx.  I guess I should have realized that he pushed that icon - if I had looked at what was in the middle of the screen Relaxed.  

    Actually, I don't like that the connect functionality is behind that indicator....

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  • ralphjy
    ralphjy over 2 years ago in reply to baldengineer

    Thx.  I guess I should have realized that he pushed that icon - if I had looked at what was in the middle of the screen Relaxed.  

    Actually, I don't like that the connect functionality is behind that indicator....

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  • baldengineer
    baldengineer over 2 years ago in reply to ralphjy

    Here's an extensive list of things I like about the software:

    • [This list intentionally left blank]
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  • ralphjy
    ralphjy over 2 years ago in reply to baldengineer

    Laughing

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