We did some site maintenance

As announced here: Site Maintenance: 13th Jan 2023

Let me know here if you have any problems this weekend - since weekends are usually when we see the site go down the most.

Thanks for your patience.

Edit:

We're observing that there are regular problems approximately every 12 hours, such as at 9:30AM GMT each day the site is unresponsive. The development team and server admins are aware, fortunately the site comes back up without intervention, but we don't want it to happen at all.

Further edit:

Thanks to the fixes that went in on Friday, we've been able to identify what's contributing to the 12-hour frequency problems - the development team are implementing security measures to prevent it.

Top Replies

Gough Lui over 2 years ago in reply to cstanton

I did flag this in this TM post - /members-area/top-members/f/forum/51935/v12-uograde-gone-well/201864

Hopefully this isn't a hard thing to fix

- Gough
Cancel
Vote Up 0 Vote Down

Sign in to reply

Cancel
cstanton over 2 years ago in reply to Gough Lui

Gough Lui said:
Hopefully this isn't a hard thing to fix

Hopefully, it's being investigated as to whether it's a reporting issue or related to the customisation of RoadTests at present.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Cancel
dougw over 2 years ago

Overall, the weekend saw much improved performance. Quite useable.
Cancel
Vote Up +3 Vote Down

Sign in to reply

Cancel
Andrew J over 2 years ago in reply to dougw

Yep, since I posted the above, it's been available whenever I've accessed it, performant and, basically, working perfectly.
Cancel
Vote Up +1 Vote Down

Sign in to reply

Cancel
shabaz over 2 years ago

I didn't get to use the site at these particular 12-hour spaced intervals, so my usage was lower, so I don't know how useful this is as a datapoint: I didn't experience any issues, and any delays were in the order of single-digit seconds. Basically it was pretty decent site operation, and the site didn't get in the way of reading/browsing/commenting for me. Perhaps I was interacting with a server that was working well.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Cancel
beacon_dave over 2 years ago in reply to beacon_dave

uh oh... first issues since Friday's fix appearing here today, starting just before 6pm GMT.

Pages not loading, gateway timeouts, and blue error boxes.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Cancel
cstanton over 2 years ago in reply to beacon_dave

May be the case that the website security measures need to be adjusted.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Cancel
Jan Cumps over 2 years ago in reply to cstanton

I posted two bugs today, possibly related to this. They looked like performance issues more than security (from 1000 miles distance)
Cancel
Vote Up 0 Vote Down

Sign in to reply

Cancel
cstanton over 1 year ago in reply to Gough Lui

Hi Gough Lui ,

It appears simply that people may not have clicked 'like' on these posts, or it could be that the 'likes' weren't captured when people clicked on it.

Clicking 'like' on them appears to work now.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Cancel
Gough Lui over 1 year ago in reply to cstanton

cstanton I was pretty sure they all had non-zero like counts in Jive and the older reviews were zeroed on migration. I don't necessarily dispute that adding a like to it now will work, but I'm pretty sure all my older reviews didn't have zero like counts (unless my memory is failing me).

Note how the view counts are approximately the same but the like count is practically zero or near zero for reviews before a given date that were migrated from Jive?

Unfortunately, I don't seem to have any record of the actual number of likes that were there as I never really paid much attention to them. There were some issues with RoadTest product pages that couldn't be liked (you'd like it, refresh the page and it'd be back at zero).

- Gough
Cancel
Vote Up 0 Vote Down

Sign in to reply

Cancel