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We did some site maintenance

cstanton

As announced here:  Site Maintenance: 13th Jan 2023 

Let me know here if you have any problems this weekend - since weekends are usually when we see the site go down the most.

Thanks for your patience. 

Edit:

We're observing that there are regular problems approximately every 12 hours, such as at 9:30AM GMT each day the site is unresponsive. The development team and server admins are aware, fortunately the site comes back up without intervention, but we don't want it to happen at all.

Further edit:

Thanks to the fixes that went in on Friday, we've been able to identify what's contributing to the 12-hour frequency problems - the development team are implementing security measures to prevent it.

  • in reply to Gough Lui
    Gough Lui said:
    Note how the view counts are approximately the same but the like count is practically zero or near zero for reviews before a given date that were migrated from Jive?

    We have an archive of the Jive instance content I can check.

    Unfortunately though, if it had likes on Jive those are unlikely to have migrated over to Verint, I've been working with the dev' team on mechanisms for converting content from type to type, and one of the nigh impossible things to do is to manipulate the like count on content, so these may now be lost, that won't stop me checking though.

    Gough Lui said:
    There were some issues with RoadTest product pages that couldn't be liked (you'd like it, refresh the page and it'd be back at zero).

    Yes, that's 'a thing' that is a bug, I believe it's related to the issues we have with the jobs server, and we have some minor mitigations in place at present to reduce that problem occurring constantly.

    Feels like we're almost getting there with something that works but keep finding the odd small thing that doesn't.

  • in reply to cstanton

    Thanks for following up on it   Slight smile

    I didn't realise that I had no records of these things until you posted ... I guess I really took it for granted that everything would stay around, forever. I even tried checking archives on the Internet Archive but it seems that anything in the sidebar didn't get archived properly (let alone the crawls were few and far between).

    Nevertheless, given we're so far post-migration, if it can't be restored, that's all fine. I just thought it might reflect better on the content and products, for the few sponsors and reviews that remain relevant after all this time. I completely understand if it's not possible to map it in any sensible manner.

    - Gough