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Azure Sphere OS version (19.07) Update not starting

javagoza

My issue is actually solved!

 

I waA trying to upload a new image to my device but get:

 

Copying application to the device
Device would not stage app for sideload: Image not trusted by device; application development capability is required ('azsphere.exe device prep-debug') (DeviceClientException)

 

The problem is that my device seems to be waiting an update. I pressed reset several times, the wifi is enabled and connected but OTA doesn't start.

 

No news about version 19.07 in aka.ms/AzureSphereUpgradeGuidance

 

C:\Users\EAC\Documents>azsphere device show-ota-status
Your device is running Azure Sphere OS version 19.06.
The Azure Sphere Security Service is targeting this device with Azure Sphere OS version 19.07.
warn: Your device is running an older Azure Sphere OS version (19.06). It has not yet started receiving the available update to version 19.07.
warn: Your device is connected to Wi-Fi. If the over-the-air update does not begin, reset your device and try again.
Go to aka.ms/AzureSphereUpgradeGuidance for further advice and support.
Command completed successfully in 00:00:03.9230754.

 

Well, my device has been updated while writing this!  image

 

C:\Users\EAC\Documents>azsphere device show-ota-status
Your device is running Azure Sphere OS version 19.07.
The Azure Sphere Security Service is targeting this device with Azure Sphere OS version 19.07.
Your device has the expected version of the Azure Sphere OS: 19.07.
Command completed successfully in 00:00:04.0478440.

 

image

  • Looks like you forgot to put your device into debug mode before sideloading, the error is the clue. Use this command: azsphere device prep-debug

  • in reply to s2000gt

    Thanks, Mark,

     

    But this is not the solution I prepared my device with prep-debug before trying to upload the image but it seems that when waiting for an OTA OS update you can't upload a new image.

    Only resetting and waiting solved the issue. Patience is the only solution!

     

    Our devices are included in a Device Group for OTA update configuration

     

    C:\Users\EAC\Documents>azsphere device show-ota-config
Retrieved the over-the-air update configuration for device with ID 'XXXXXXXXXXXXXXXXXXXXXXX':
 --> Device group: 'System Software Only' with ID 'cd037ae5-27ca-4a13-9e3b-2a9d87f9d7bd'
 --> SKU: '0d24af68-c1e6-4d60-ac82-8ba92e09f7e9' of type 'Chip'
Command completed successfully in 00:00:06.9399272.

     

    https://docs.microsoft.com/en-us/azure-sphere/deployment/set-up-evaluation-device-group

     

    To trigger OTA update in the next 10 minutes, press the Reset button on the device. To verify that the device has received the Retail Evaluation OS:

    azsphere device show-ota-status