Connection Issues with the Azure Sphere MT3620 Starter Kit

Michael,

Can you advise if you have Cisco Anyconnect VPN software installed on you computer. I am unable to use Azure Sphere SDK as it is incompatible with it.

If you don't have Cisco Anyconnect installed maybe this msdn thread will help in your case:

https://social.msdn.microsoft.com/Forums/azure/en-US/8b19e10b-4d88-4de0-a805-e0eeff6d88bc/azure-sphere-device-communication-service?forum=azuresphere

As the previous post pointed-out, there is a known issue with Cisco AnyConnect VPN taking over the TAP V9 virtual ethernet network adaptor that's used by Azure Sphere.

If this your issue, you will need to disable Cisco AnyConnect while using the interface with Azure Sphere. (This will likely be resolved in a future releas of Azure Sphere SDK)

I have managed to get the device to be recognised again however I now have returned to the issue of not responding:

azsphere device prep-debug

Getting device capability configuration for application development.

Downloading device capability configuration for device ID 'F0BBF9435F8D47E253534FEC6A018EAC073F7EEDDE303D1E1D9FAAEFBFF3CA147166EACD8B7CFB8BA0A0BAE228D4A7382FDA92404E53C94825B63F5F85CF86E7'.

Successfully downloaded device capability configuration.

Successfully wrote device capability configuration file 'C:\Users\mmcdo\AppData\Local\Temp\tmpFA61.tmp'.

Setting device group ID 'cd037ae5-27ca-4a13-9e3b-2a9d87f9d7bd' for device with ID 'F0BBF9435F8D47E253534FEC6A018EAC073F7EEDDE303D1E1D9FAAEFBFF3CA147166EACD8B7CFB8BA0A0BAE228D4A7382FDA92404E53C94825B63F5F85CF86E7'.

Successfully disabled over-the-air updates.

Enabling application development capability on attached device.

Applying device capability configuration to device.

Successfully applied device capability configuration to device.

The device is rebooting.

Installing debugging server to device.

Deploying 'C:\Program Files (x86)\Microsoft Azure Sphere SDK\DebugTools\gdbserver.imagepackage' to the attached device.

error: The device is not responding. The device may be unresponsive if it is applying an Azure Sphere operating system update; please retry in a few minutes.

error: Command failed in 00:01:41.4440840.

Michael,

I'm sorry your having issue with your device staying connected to your PC.  Have you tried to look at the solutions for this issue posted on the MSDN Sphere forum?

https://social.msdn.microsoft.com/Forums/en-US/home?forum=azuresphere

Michael,

I'm sorry your having issue with your device staying connected to your PC.  Have you tried to look at the solutions for this issue posted on the MSDN Sphere forum?

https://social.msdn.microsoft.com/Forums/en-US/home?forum=azuresphere