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APPCRASH EAGLE 6.4 on WIN 7 64

terje

Dear the support team at Cadsoft!

I have just purchased and installed Eagle pro shematic and layout package on to my brand new win 7 64 computer.

 

I'm now trying to design some new components with the library editor but every 3 to 10 minutes the application crashes and the work is lost.

To me it appears that the crash happens randomly. It can happen when I'm resizing the window, moving a element, copy a element, changing the grid. pushing the undo button  etc. etc.

For now the Eagle is useless as this happens too frequently.

 

The eagle program is installed under C:\eagle

The version is 6.4.0.

 

What did I do wrong?

 

Is this a known issue?

 

 

 

Windows crash report:

 

Problem event name: APPCRASH

Programname: eagle.exe

Programversion: 0.0.0.0

Timestamp for program: 50eaf0df

Error module name: ntdll.dll

Error module version: 6.1.7601.17725

Timestamp on error module: 4ec49b8f

Exeption code: c0000005

Exeption scew: 0002e3be

OS-versjon: 6.1.7601.2.1.0.256.48

ID for national setting: 1044

Additional information 1: 0a9e

Additional information2: 0a9e372d3b4ad19135b953a78882e789

Additional information3: 0a9e

Additional information4: 0a9e372d3b4ad19135b953a78882e789

 

 

 

Best Regards

Terje

  • Thanks’ for the feedback.

     

    I have tried the following:

     

    1.

    The eagle program directory is placed under C:\programfiles(x86)\eagle 6.4.0

    The eagle project directory is placed under C:\MyDocuments\eagle

    As Rich and I have experienced, the program still crashes.

     

    2.

    The eagle program directory is placed directly under C:\eagle 6.4.0

    The eagle project directory is placed under C:\MyDocuments\eagle

    And again after a while.... the program still crashes.

     

    It is obvious that the program crashes when it does the backup routine in the background while at the same time functions like moving, copying, wire, pasting, or clicking a tool button, etc. is executed in the foreground. Increasing the backup interval time, decreases the probability of a crash.

     

    Does the win crash report tell the development people something?

     

     

    Terje

  • in reply to e14 Contributor

    I am also experiencing similar problems.  I have downloaded 6.4.0 just to try it out.  It is installed in C:\Program Files (x86)\EAGLE-6.4.0\bin\eagle.exe.  Projects are stored in My Documents\Eagle, so I don't think that is the problem.

     

    Thanks,

    Rich

  • in reply to terje

    On 2/18/2013 10:23 AM, Terje Sparengen wrote:

    Additional information about the crash:

    When I changed the backup time interval from 2 minutes to 30 minutes the crash interval decreased accordingly. It still crashes but not so frequently. To me it appears that the eagle.exe will crash if I do something while the application makes a backup copy in the background process. Yeah, that’s great! ……..reminds me of running an old win95 program on a win 7 computer.

    !!Any suggestions?

     

    Is it OK to have the /projects directory on a different drive? Like e:\eagle-projects?? And the eagle application on c:\eagle-6.4.0\??

     

    --

    To view any images and attachments in this post, visit:

    http://www.element14.com/community/message/70004#70004/l/re-appcrash-eagle-64-on-win-7-64

     

     

    Hi Terje,

     

    I would recommend you save your projects to a directory other than

    EAGLE's installation directory. That's probably the cause of your

    crashes, Windows 7 places restrictions on the Program Files folder which

    are giving the issues.

     

    If you save your projects in a different directory you'll see that you

    won't get the crashes.

     

    hth,

     

    Jorge Garcia

    Cadsoft Support

     

  • Additional information about the crash:

    When I changed the backup time interval from 2 minutes to 30 minutes the crash interval decreased accordingly. It still crashes but not so frequently. To me it appears that the eagle.exe will crash if I do something while the application makes a backup copy in the background process. Yeah, that’s great! ……..reminds me of running an old win95 program on a win 7 computer.

    !!Any suggestions?

     

    Is it OK to have the /projects directory on a different drive? Like e:\eagle-projects?? And the eagle application on c:\eagle-6.4.0\??