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Eagle License

tadpole19

I have recently purchased Hobbyist/Non Commercial License for 7.2.0 for Linux.  There is a new version now available (7.3). May I use the purchased licesnse for 7.2 on the new version?

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  • 0 in reply to bobalexander

    Hi Bob,

    I followed instructions, but I am still at the same point: I can only run 30 days trial.  Perhaps it something to do with Linux x64 version.   Anyway I downloaded 7.3.0 (again) and when I run downloaded file (sh eagle-lin64-7.3.0.run), it asked me for the original license file (which name  is serial number with key extension). I browse to it and then it asks me to "Type in the Installation Code(ten lower case letters):" What am I supposed to enter?  Again what I have is an origina email from Cadsoft when I purchesed 7.2.0 back in February 2015 asking me to visit http://shop.cadsoftusa.com/license ,enter serial # and enter 16 character code within 4 weeks of origial purchase.... I am confussed.

    Cheers,

    Tad

    PS I am running latest Kubuntu 14.10

    PSS When I etered original 16 character code, at Cadsoftusa error displayed is( which is what I expected - after 4 weeks it got removed):

    EAGLE License

      ERROR: No license file available for serial number '7408F42115' 

     

  • 0 in reply to tadpole19

    Tad Dragowski wrote on Sat, 29 August 2015 01:24

    what I have is an origina email from Cadsoft when I purchesed 7.2.0

    back in February 2015 asking me to visit

    http://shop.cadsoftusa.com/license ,enter serial # and enter 16 character

    code within 4 weeks of origial purchase.... I am confussed.

     

     

    Wait, you know its well past 4 weeks since Februrary, but yet you are

    confused why the process won't work!?  What part of "4 weeks" is so

    confusing to you?

    --

    Web access to CadSoft support forums at www.eaglecentral.ca.  Where the CadSoft EAGLE community meets.

     

  • 0 in reply to autodeskguest

    Hello all,

     

    Here is the conclusion of my saga:

    • Yesterday I called the CadSoftUSA support number (+1 954-237-0932). After explaining my circumstance and providing my serial number, I've got the 10 character license code. Eagle 7.3 works as expected. 
    • I retrospect I should have called CadSoft before posting my question on this board.  I didn't remember how I activated Eagle 7.2 back in February and forgot that I talked to the support team at CadSoftUSA.
    • I suspect that the 10 character license code was simply displayed during registration session after I was asked for 16 digit download code.

     

    If other users have experienced this, it may be useful to add an entry in the CadSoftUsa web under Training & Service -> FAQ:  How to upgrade Eagle from 7.x to 7.y?

     

    My sincere thanks to Richard, Brendon and others who helped me on this forum and to Ed at CadSoft for the support.

     

    To @CadSoft Guest (comment #6 & #11 above): both your comments seem a bit unfriendly. I would hope that all members of this community could follow the good example of folks like Richard and Brandon in the future.

  • 0 in reply to tadpole19

    Tad Dragowski wrote on Sat, 29 August 2015 19:40

    I followed the upgrade procedure

    (https://shop.cadsoftusa.com/en/upgrade/) suggested by Bob Alexander

    above and I could not complete it because when asked to "Type in the

    Installation Code (ten lower case letters):" it did not know what to

    type, since original installation of 7.2 was in February.

     

     

    Again your problem doesn't make sense.  Go back to your log or wherever you

    recorded the installation code and type it in.

    --

    Web access to CadSoft support forums at www.eaglecentral.ca.  Where the CadSoft EAGLE community meets.

     

  • 0 in reply to autodeskguest

    Hi Richard and Brendon,

     

    Thank you both for clarification.

     

    I am away traveling, but it all starts to make sense:

    - when I purchased the license CadSoft sent me email with attachment cadosft-packing-list-yyyy.pdf. It contained 10 character serial number and 16 digit download code

    - using above, from  http://shop.cadsoftusa.com/en/license I downloaded xxx.key file - license data (text file with meta data and encoded security key).

    - then while running downloaded 7.2.0 Eagle, under Help->License, I selected Use License File, I entered 10 digit serial number and 10 digit license code and 7.2 was happy.



    I will call CadSoft to get license code and try again on Wednesday.

     

    Regards,

    Tad Dragowski


     

Reply
  • 0 in reply to autodeskguest

    Hi Richard and Brendon,

     

    Thank you both for clarification.

     

    I am away traveling, but it all starts to make sense:

    - when I purchased the license CadSoft sent me email with attachment cadosft-packing-list-yyyy.pdf. It contained 10 character serial number and 16 digit download code

    - using above, from  http://shop.cadsoftusa.com/en/license I downloaded xxx.key file - license data (text file with meta data and encoded security key).

    - then while running downloaded 7.2.0 Eagle, under Help->License, I selected Use License File, I entered 10 digit serial number and 10 digit license code and 7.2 was happy.



    I will call CadSoft to get license code and try again on Wednesday.

     

    Regards,

    Tad Dragowski


     

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