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Autodesk EAGLE
EAGLE User Support (English) Eagle 7.6.0 constantly crashing - what to do?
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Eagle 7.6.0 constantly crashing - what to do?

tomstorey
tomstorey over 10 years ago

Hi everyone. I'm at a loss as to how to handle this situation.

 

I'd been using Eagle freeware for about a month flawlessly, but over the last two weeks or so I can barely do more than 5 minutes of work without it crashing and burning (well, not exactly burning.)

 

Simple things like zooming in and out of a schematic, scrolling in a schematic, or even clicking on a button on a toolbar will cause it to crash. So far I've spent most of my time in the schematic editor, so I'm not 100% sure if it also happens in the PCB editor.

 

I'm running it on a Mac (10.10), and I was also seeing the same problem with 7.5.0. Rather conveniently 7.6.0 came out not long after I started seeing the crashes with 7.5.0, so I upgraded hoping that might help, but alas, 7.6.0 had the exact same problem.

 

I tried restarting, I completely deleted the Eagle application folder and re-installed, but neither of those did anything to help. Can anyone suggest anything else?

 

The first tell-tale signs its about to happen are when I start to see graphical glitches, like that in the attached screenshot. Then, a couple of clicks later, boom - crash. I'm at the stage where I'm constantly saving my work in fear of losing it.

 

I'm really really liking Eagle, and Ive been considering purcashing a license, but if its going to behave like this, I dunno ....... image

 

Many thanks.

Tom

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  • mrmarple
    0 mrmarple over 9 years ago in reply to vintagesynthlab

    Have a look at https://support.apple.com/en-au/HT202043, that's what I see

    on a 2013 machine running Yosemite, but follow links at end of page for

    variations.

     

    Its the top option "Automatic graphics switching", should be unchecked to

    use Nvidia card.

     

    This URL has some further info

     

    http://www.everymac.com/systems/apple/macbook_pro/macbook-pro-retina-display-faq/macbook-pro-retina-display-how-to-manually-switch-graphics.html

     

    Ken

    --

    Web access to CadSoft support forums at www.eaglecentral.ca.  Where the CadSoft EAGLE community meets.

     

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  • vintagesynthlab
    0 vintagesynthlab over 9 years ago in reply to mrmarple

    Hi Tom,

    I don't have that menu option.  Is this something that is normally there?  Perhaps only in Win OS? (I'm using Mac OS)

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  • mrmarple
    0 mrmarple over 9 years ago in reply to mrmarple

    Probably telling you what you already know...

     

    I had a chat to a MacBook Pro user today, he said there are two graphics

    processors, a low performance internal to the Intel CPU and an external

    Nvidia or AMD processor.

     

    Apparently there are settings in System Preferences -> Energy Saver to

    determine which processor is used under battery or powered conditions.

     

    .. all news to me.

     

    Tom, just reassure me you are opening boards/schematics that are in Eagle

    projects and not boards/schematics outside of projects? As I mentioned

    before I can induce crashes on isolated boards/schematics.

     

     

     

    --

    Web access to CadSoft support forums at www.eaglecentral.ca.  Where the CadSoft EAGLE community meets.

     

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  • mrmarple
    0 mrmarple over 9 years ago in reply to rachaelp

    Tom

     

    Have to agree with Rachael, it looks graphic card /driver to me. I've seen

    very similar things running Linux, artefacts bottom of screen when

    scrolling and zooming images which I've always put down to the driver, but

    I've never had a crash.

     

    Maybe your machine has a problem, a low supply or something, I know it only

    occurs under Eagle but it's possible Eagle makes demands or does something

    other programs don't.

     

    I have access to several MacBooks among family members,  at least two

    MacBook Pros. If you can give me your exact model number  I'll see if we

    have a match.

     

    If so I'll beg to install Eagle on the matching machine and see what

    happens.

     

    Ken

    --

    Web access to CadSoft support forums at www.eaglecentral.ca.  Where the CadSoft EAGLE community meets.

     

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  • rachaelp
    0 rachaelp over 9 years ago in reply to tomstorey

    Hi Tom,

     

    Are you still on Yosemite 10.10 or have you upgraded to El Capitan or Sierra now? EAGLE is rock solid for me on both my Macs and has been for a long time. I do recall crashes early on but that was on v7.1 and on Yosemite. From your early screenshots it does look like a graphics driver issue to me, and the graphics drivers will be updated by major system version updates so if you haven't updated then moving to a newer version of MacOS may help. I appreciate you say you'd expect graphics driver issues to cause more grief than just crashing one app but in my experience that isn't always the case if that one app is doing things that tax the graphics system in a particular way that nothing else does.

     

    Best Regards,

     

    Rachael

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  • tomstorey
    0 tomstorey over 9 years ago in reply to mrmarple

    Hi Ken,

     

    I would expect a video card issue to cause more grief than just crashing Eagle. Ive had a Mac in the past that had video card issues, and it crashed a lot more often at seemingly innocuous things

     

    And as its a MacBook Pro (a laptop) I dont believe I even have the ability to swap the video card, or even choose which driver I want to install. Its all factory supplied hardware and what ever driver Apple chooses to supply me with the latest updates.

     

    FWIW I have been using Eagle in Windows through VMware Fusion (Unity mode) lately and have not been having any issues.

     

    Tom

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  • mrmarple
    0 mrmarple over 9 years ago in reply to vintagesynthlab

    Hi Tom.

     

    The screenshot you posted way way back suggests a video card/driver issue.

     

    I've seen a few posts in Mac forums about nvidia cards and drivers, just

    wondering if you have the original graphic card or an upgrade and have the

    correct driver installed.

     

    Ken

    --

    Web access to CadSoft support forums at www.eaglecentral.ca.  Where the CadSoft EAGLE community meets.

     

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  • vintagesynthlab
    0 vintagesynthlab over 9 years ago

    Update: The latest Cadsoft release 7.7.0 has not resolved this issue.

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  • mrmarple
    0 mrmarple over 9 years ago in reply to vintagesynthlab

    Hi Eric,

     

    Good to hear that you have a work around for your crashing problem.

     

    Just a suggestion, have you tried "Options -> Window positions -> Delete

    all stored window positions" followed by a

    "Options -> Window positions -> Store positions of currently open windows"

    after you are running?

     

    Ken

    --

    Web access to CadSoft support forums at www.eaglecentral.ca.  Where the CadSoft EAGLE community meets.

     

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  • vintagesynthlab
    0 vintagesynthlab over 9 years ago in reply to mrmarple

    Ken-

    Thank you!  See my comment below (the resizing technique seems to work for me as a temp solution).

     

    Regards,

    Eric

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