Why is DesignLink not working? It appears to be constantly "Under Scheduled Maintenance".

On 12/17/2014 7:11 AM, Dom Jenkins wrote:

I have sent 3 emails to Farnell support but nobody has replied, except

to say they think it is an issue with Eagle, which I don't think it is

(unless the URL or API has now changed and a new DesignLink ULP is

required).

 

I am using Eagle 5.11 and I can't find any updated DesignLink ULP, so

assume I have the latest. The version number "1.0.7" is in the

designlink-order.ulp file.

 

The error given in the DesignLink ULP is :

 

Error while accessing

'https://uk.farnell.com/pffind/services/SearchService':

 

6 SSL handshake failed

Hi Dom,

I hope you're doing well. I'll look into this and see what's going on.

If it started doing this today, give it another day or two to see if it

really is just maintenance going on.

Let me know what happens, in the meantime I'll raise the red flag here.

Best Regards,

Jorge Garcia

Hi Jorge

I noticed it was broken since last week - I suspect it has been broken since the main Farnell website was upgraded a couple of weeks ago?

Thanks for looking into what the problem is!

Dom

Hi Jorge

Any news on this?

Dom

On 1/5/2015 3:46 PM, Dom Jenkins wrote:

Hi Jorge

Any news on this?

Dom

 

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Hi Dom,

There is, apparently it has to do with some change in the API that later

versions of the ULP accounted for although we are working with Farnell

to figure out where the main issue is.

I'll keep you posted, thank you for following up.

Best Regards,

Jorge Garcia

I have solved this with the help of Farnell in the UK!

The issue appears to be that the Eagle 5 SSL built in to the ULP library no longer works with the SSL used on the API servers. We have proved this by a allowing non-secure access to the API - the ULP works!

Farnell will leave SSL as optional, so if you are using Eagle 5 you can specify non-secure (http) access and DesignLink will work. This means there is the potential for others to snoop on the connection so you will have to decide if this is something you are happy with.

If you want to use non-secure access then edit the ULP file designlink-inc.ulp as follows:

string GetDesignLinkURL(void)

{

  //return "https://" + DISearchURL + "/pffind/services/SearchService";     // comment this line out

  return "http://" + DISearchURL + "/pffind/services/SearchService";     // add this line

}

Save the file and run DesignLink again.

Thanks again to Farnell UK for helping with this issue.

Dom