Cannot generate BOM

Have you got Microsoft Office (32-bit) installed on the new computer? Is it possible you had it on your old computer but not on the new one?

Yes, I have office365 32-bit installed on the new computer. I had the same version on the old computer.

Perhaps it can be related to excel?

If CS was installed before Office then I would suggest uninstalling and then reinstalling CS. If Office was installed first then might be worth trying to run the repair function.

1. Open up the Control Panel on your PC (and show All Control Panel items, if necessary) and click on Programs, then Programs and Features.
2. Find Microsoft Office 2016 in the list and highlight it.(Selection also say Microsoft Office 365)
3. Click Change.
4. Select Quick Repair and Repair then follow the prompts.

Thanks for the suggestion.

I have tried uninstalling CS several times. I also tried installing CS1.5 but I have not yet received the license key so i could not try to create the BOM.

I changed back to CS 1.4 but the problem remains.

I just tried to repair the office installation but it did not solve the problem.

Is it definitely the 32-bit version of Office?

Hi Peter,

Yes, I just double checked word and excel. It is the 32-bit version.

I have now installed CS1.5.1 and created a trial account. Still have the same problem

Not sure what else to suggest for now. As a quick workaround you can try generating the BOM in a different format (csv?) and not using a template - hopefully this should avoid needing Excel.

Hi Peter,

problem is I cannot export to any format. I get the error message shown in the first post immediately when i press the configure button.

I also get the same message when i press generate.

This is becoming a big problem as I have now spent several days trying to fix this issue and I have several boards where i need to send out the BOM.

Any idea on how to get in touch with altium directly to solve this?

Hi Mats. I will ask someone from Altium to make contact. It may help if you could update your post because what I presume would be a picture of the error message is not included or does not show. Knowing more details of the error would be helpful.

Thank you,

you cannot see the screenshot in the original post?

What about now?