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Access to R&S firmware updates

neuromodulator

I recently discovered that my old R&S account no longer works. When I tried to create a new one, I received an email saying that access is limited to business customers.
Has anyone managed to solve this issue? If so, how?

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  • Hi, I think the requirement is a corporate e-mail address, and corporate website.

    You may possibly be in luck if you approach the business that sold you the instrument, since they may download items on your behalf, i.e. through their product support.

    Otherwise, simplest way is to ask your org if you can register and download using their details, or, create your own org (but note that comes with overheads/paperwork though, and some expense depending on country it is done in).

  • in reply to shabaz

    I received it through an element14 RoadTest. I’m currently contacting Avnet to see whether they can help. Thanks for the response

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