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Raspberry Pi Forum What is with my order
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Forum Thread Details
  • Replies 22 replies
  • Subscribers 679 subscribers
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Related

What is with my order

Former Member
Former Member over 13 years ago

hello i pre-order pi on 29/02/2012 11:19 and only revice "Farnell Order Acknowledgement" but i did not recive estimated delivery time that other users did can someone tell me what happened with my order because I see that Order Status is still same as it was on day of order and it's been 5 day's now

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  • cookieglitch
    cookieglitch over 13 years ago

    Notices relating to back ordered products usually take a few days. Just keep an eye out for an email with the subject "Urgent Order Information" or similar from Farnell. It will be updated eventually, can just take a while with so many orders to process. Farnell should be in touch if there is anything wrong with your order. Just be patient, you will get your Raspberry Pi soon (My current estimated delivery is May, hardly surprising with such huge demand)

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  • Former Member
    Former Member over 13 years ago in reply to cookieglitch

    I preordered on Saturday and got an estimated delivery of last week in April emailed to me today.

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  • Former Member
    Former Member over 13 years ago

    I thought that something went wrong regarding orders

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  • Former Member
    Former Member over 13 years ago

    still no update of my orderimage

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  • Former Member
    Former Member over 13 years ago in reply to Former Member

    You will find that these forums aren't the best place to get status on your orders. For that you will need to use the "contact us" link on the website you used for your purchase. You will likely need to provide your order number for reference.

     

    I will say that I ordered on 29 Feb as well and have asked "Newark" (farnell's north American partner) the same questions as you but have not had much success in getting a response.

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  • Former Member
    Former Member over 13 years ago

    I also tried to contact them twice but I did not recive respond

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  • GreenYamo
    GreenYamo over 13 years ago

    I called Farnell (I'm in the UK) and they explained to me that they are waiting on updates from the foundation. My order went from an 'order expected on...' to 'back order' which is what prompted  my call. I would suggest you call wherever you placed the order and speak to them. I am sure at the moment you have seen there were problems with the network connector on the first 10,000 boards and that may have a knock on impact on subsequent manufacture if they can't source the correct parts in the numbers required. I think my order was originally expected in late April and I ordered on 29th February.

     

    You can also try checking on line.

     

    Hope this helps.

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  • Former Member
    Former Member over 13 years ago

    image

    I have been registering my interest twice with same email. First time it was the first weekend after 29th and second time 5 days ago. I never got any confirmation email. Sad thing is, that all of my friends could already order. I gave them the link just after my first registration. (Sure I checked also spam).

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  • Former Member
    Former Member over 13 years ago in reply to Former Member

    Same thing here, just checked my spam folders, no contact at all.

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  • Former Member
    Former Member over 13 years ago in reply to Former Member

    Just got this email today

    Farnell element14 will deliver your Pi to you around mid May.

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