Preorder?

So after pre-ordering and filling in my details, I got the "When stock is allocated to your order, we will send you a full order confirmation including prices, availability and expected delivery date." message.

Anyone knows how long it takes before you receive that confirmation?

I've been waiting for a week now, and it sounds odd that they're basically holding onto my credit card details that long before the actual order.

Hawkb, I think it may be a while, as stock is a little thin on the ground at the moment. From what I have read (or at least think I have read) there is only about 2000 RasPi's in the UK at the moment. Once certification is passed then these get distributed evenly between RS and Farnell (who now presumably have a backorder list stretching to the moon) and the other 8,000 get bought over (once network connectors are replaced) and as long as Farnell et al have managed to source a million new network jacks, they can push the button and get these things made in decent volumes (=lots).

Happy to be corrected on any point above. I ordered mine by phone on 29th April and I have got order confirmation etc from Farnell, but my order status is still at processing and has been for weeks. I guess until they actually know what is happening regarding certification, they are unable to proceed.

Is that the full order confirmation with prices and availability you received, or the small pre-order confirmation with your order number?

I've got no idea about my order status, is it something you can see somewhere or is it 'processing' until you get the full order confirmation?

It was a full order confirmation, with price and carriage etc, but of course no expected delivery date.

The order status is visible to me when I log into the Farnell site under my account, but clicking deeper into the order still doesn't give me an expected ship date, just that the status is processing. I'm not complaining at Farnell as I have called them a couple of times and on both occasions the people have been friendly and helpful and I'm sure they must be sick of hearing about RaspberryPi when before the 29th Feb they probably just thought it was a type of dessert :-)

Mmh, that's odd. I don't have an account at Farnell, I was able to order like that.

I also didn't get a full order confirmation.

Maybe I should try contacting them and see what they can tell me.

Give them a call. In my dealings with them (I have used for other things) I have found them helpful and patient people ! :-)

Give them a call. In my dealings with them (I have used for other things) I have found them helpful and patient people ! :-)

They are indeed very good and professional.  I've been using Farnell since the 80's for components for my students' projects and academic research, and my experience was always top notch.  Now that I order only for personal use it continues to be perfect.  Definitely a Best of British company. :-)