Delivery Queue

In case anyone is interested in the order queue and order reference numbers...

Ordered mine on 29/Feb 11:23am from Farnell in UK

Ref: 16462111

Delivered yesterday (08/May)

Well my order number is 164633?? and the last update I had on the 4th May was August!

My order was placed via CPC on 29th Feb about 11.15am in the UK.

Same here. Ordered Mar 9. Still shows B/O w/ Aug 16th. No e-mails received. Located in Los Angeles. Oh, well, I guess I'll just have another non-fat passion fruit grossly grande Americano frappe hold the coffee & passion fruit (lettuce-wrapped), put my feet up and skip some iStones along the beach.

Ordered mine on Feb 29 around 10 or 11 from newark in US and haven't gotten mine yet. 

It's just a waiting game. 

I ordered couple hours after launch on Feb/29 from element14 (Malaysia) and got order confirmation 14401***

Received my Pi on May/7

1647xxxx

Ordered 29/2/12 14:20 UK time, for delivery in England from the UK site.

Got nothing yet. I appreciate the reasons why I havent got it yet, but to date I cant recall receiving any news on the delays direct from Farnell

I have just had an email saying it has been shipped. So hopefully there will be something in the post by the weekend

Ordered 29/02/2012 08:25 GMT from Germany.

Got "Great News" mail on 17/04/2012 stating "week commencing 21/05/2012".

No sign of delivery in order details on website, so yesterday night I asked for an update via "online chat".

Today I got a mail saying delivery is around week 38.

What is going on?

I know this will probably annoy a few people, but we need to be mindful it's a fairly inexpensive "toy" we're all clamoring for.

It's not exactly a high profit item, so I'm appreciative that Element 14/Newark/The RPI team/et al. are working so hard to get everyone their board. I want mine as badly as everyone else probably does, but I'm doing my best to keep things in perspective. If we're too much of a pain to the suppliers, do you think they're going to likely to support something like this in the future?

<dons flame retardant undies and hides under his desk>

Hi Zoltan,

According to my diary week 38 is w/c Monday 17th September, which doesn't sound right at all.

Perhaps it might be worth a telephone call to your local sales office, to see just exactly what is actually going on?

I haven't been following deliveries by country, but have you heard of anyone else in Germany who has received a similar notification... or even confirmation of despatch?

(Edit: I can see what Steve is saying in the previous post, but that does seem to me to be an unreasonable time to wait, especially knowing what has already been despatched.)

If this was such a low-margin item, then why is Element 14 stil actively promoting it on the front of its website? And far from being a "toy", the very fact that it required CE marking tells me that it is considered a finished commercial product, not an experimental "toy"  for tinkerers to use for prototyping

Look, I'm prepared to give the supplier some leeway over the QA problems with the Chinese contract manufacturers, in that the problem was detected and fixed (and I hope that the manufacturer had to eat the cost of the fix and suffer a penalty for missing delivery dates).

But I am really annoyed that such a great piece of kit that I ordered at the beginning of March now has an "Expected Ship Date 18 Jun 2012".

Nobody here should be making excuses for Newark/Element 14 being unable to forecast the demand for these, and to find a second contract manufacturer so as to be able to double the number of units produced. And with the second manufacturer, pay closer attention to QA, and get it made correctly the first time.

K.

I'm sure they would have loved not to have obtained the CE marking. Many tech toys have to have them. It's a $35 dollar item and not a high-priced system. I'd be VERY antsy if I'd paid hundreds of dollars for it and have the same thing happening, but it's not. I'm thankful they took the trouble to design such a nice little thing to play with, but I'm not going to stroke out if it's delayed a few weeks longer.

I'm sure Element 14's happy to have new customers visiting their site, but if we're too annoying to deal with, do you think they'll keep offering it?

I don't think anyone foresaw the demand for the RPi, so a few hiccups in the process are understandable.

I'm sure they would have loved not to have obtained the CE marking. Many tech toys have to have them. It's a $35 dollar item and not a high-priced system. I'd be VERY antsy if I'd paid hundreds of dollars for it and have the same thing happening, but it's not. I'm thankful they took the trouble to design such a nice little thing to play with, but I'm not going to stroke out if it's delayed a few weeks longer.

I'm sure Element 14's happy to have new customers visiting their site, but if we're too annoying to deal with, do you think they'll keep offering it?

I don't think anyone foresaw the demand for the RPi, so a few hiccups in the process are understandable.