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Radtest shipping policy, Fedex charge for roadtest set

MARK2011

Did anything changed in roadtest shipping policy? As I hope, the statement that Roadtesters will be shipped the kit free of charge is still valid isn't it?

I was today surprised that the parcel with the roadtest kit delivered by Fedex with demand of truly high charge. Almost on the level of local kit price.

The first time when fedex delivers. First time when charging for roadtest set. Do yu have thoughts, experience in that matter?

Another issue is the complete lack of prior information about the shipment from Fedex.

Previously,  UPS sent emails, SMS provided a tracking link.

Fedex surprised with a courier visit and an invoice to pay.

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    Fedex is absolutely horrible. I don't understand how that company can function. They almost always want me to pay import taxes twice, because they refuse to accept proof that it has been already paid. Packages that take 2 days to travel across the world proceed to stay in a warehouse for 3 weeks 10km away from where they are supposed to deliver it.

    A few weeks ago, I ordered something, and put my home address as the billing address, and my workplace as the delivery address. They proceeded to google my name and the office address, find out which company I work for, find the email address for accounting, and send them an email to pay the import taxes(that have already been paid). When asked why they did not contact me(my email address and phone number were clearly on the package), they couldn't answer.

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    Fedex is absolutely horrible. I don't understand how that company can function. They almost always want me to pay import taxes twice, because they refuse to accept proof that it has been already paid. Packages that take 2 days to travel across the world proceed to stay in a warehouse for 3 weeks 10km away from where they are supposed to deliver it.

    A few weeks ago, I ordered something, and put my home address as the billing address, and my workplace as the delivery address. They proceeded to google my name and the office address, find out which company I work for, find the email address for accounting, and send them an email to pay the import taxes(that have already been paid). When asked why they did not contact me(my email address and phone number were clearly on the package), they couldn't answer.

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