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Ask an Expert Forum Repair Challenge: XBOX ONE S! (Beep on then beep off)
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Repair Challenge: XBOX ONE S! (Beep on then beep off)

lilithelotor
lilithelotor over 6 years ago

CLARIFICATION

YES, BEFORE STARTING WORK ON THIS OF COURSE I GOOGLED AND WATCHED SEVERAL VIDEOS (MOSTLY USELESS) AND READ RESOURCES ON COMMON XBOX ONE AND ONE S PROBLEMS.

 

  1. I tried the HDD in a PC, and it does show up as several NTFS partitions with files that all look fine.
  2. Blu Ray drive at least powers up and can insert and eject a disc.
  3. Tried the "cold mode hairdrier" trick to spin the fan manually. It's not the fan. The fan works.

All other components of the board seem to work. Just the system started up with a startup sound, and shut down with a shut down sound immediately after. Likely a protection being triggered.

 

Help meee!

 

Trying to figure out this XBOX One S issue: https://www.ifixit.com/Answers/View/523582/PSU+11... Any ideas?

 

It makes the start and then stop sound. Southbridge gets voltage. All 12V test points get voltage. Power rails to CPU suspiciously low resistance. Details in iFixit link.

 

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I have an XBOX ONE S that I bought as “for parts” on eBay and the owner says it was kept in a clean house, etc. It is indeed clean inside. No signs of water damage.

The PSU is also fine. The APU had a TON of thermal grease all over the surface mount capacitors. I didn’t remove that yet but I did re-apply some arctic silver and I used a more reasonable amount.

The symptoms I see:

Console when plugged in does a few quick pulses to the APU fan. Is it trying to init?

Console when eject is pressed makes the eject sound, then the shutdown sound immediately after.

Console when power is pressed makes startup beep and then shutdown beep immediately after.

I don’t know what kind of issue I’m getting yet. Is there a JTAG interface or some way to do further diagnosis on this thing?

11.94V sounds perfectly fine for a 12V rail. Should I simpy try plugging a PC power supply into the motherboard to see if it will boot?

Any links or info on diagnosis would be appreciated.

Thanks in advance!


later

Aha! In the image you can see the CPU filter capacitor is registering just 1 ohm! The others are pretty low too but I bet if I remove that one it’ll at least boot. I have a server motherboard with a broken socket that I can steal capacitors from. Might replace the whole row if necessary.

image


later still

Looks like I was wrong. That capacitor I removed still offers up almost exactly the uf value on the tin. So that was another dead end. Hmm... One weird thing, all of the test points register 60Hz but not 110V. So thankfully the PSU isn't pushing wall socket voltage through. But that frequency is weird. My multimeter needs a charge though so I'll measure that again after it has.

The entire power area for the APU offers almost no resistance to the ground plane which is worrying. Again, need to charge that multimeter and re-check.


later again

Power on with no heatsink, the processor doesn't even warm to the touch. CPU, GPU, and other test points around the board pulse to 1-2V and then turn off fast.

Can't help but think it's related to the very low impedance between ground and positive on the V rails for the CPU/GPU. Is that normal?

USB port is charging the multimeter image

So that 5V rail from the southbridge is working.

Lots of 12V test points are consistently 12V (11.94V)


So...

Does any one have a diagram of the test points around the motherboard? What voltages / values should I be seeing? What are some likely culprits?

Thanks in advance! You're all wonderful!

 

This is the original XBOX One. Similar, but not exactly what I need. I can still maybe work from it.

 

image

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  • Gough Lui
    Gough Lui over 6 years ago in reply to lilithelotor +5 suggested
    Sorry - I've been quite busy and am at work ... supposing you didn't lift any traces or warp the board significantly, you might well be fine. However, that's not to say that the VRM didn't fail for other…
  • lilithelotor
    lilithelotor over 6 years ago in reply to Gough Lui +4 suggested
    You are so wonderful and I can't thank you enough. I will work patiently from now on and I have learned a lot from this process. It is actually the first time I have ever used my hot air rework station…
  • Gough Lui
    Gough Lui over 6 years ago +3 suggested
    Most of the time, VRM issues are blown MOSFETs which have become shorted - your low resistance measurement is suggestive that the MOSFET on that phase may have gone shorted. Short burst of voltage and…
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  • lilithelotor
    0 lilithelotor over 6 years ago

    Gough Lui  I tried removing the bigger MOSFETs and they seem fine, also removed the capacitors. Still a short to ground.

     

    I wonder if it's the reeeeeeeally tiny IC in that power rail?

     

    See video: you can skip to the end for testing.

     

    https://youtu.be/GzWI6J4IZn4

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  • lilithelotor
    0 lilithelotor over 6 years ago in reply to lilithelotor

    The more I think about it, the more I think that TIIIIINY IC with a resistor on it is the first stage of the gate controlling the on/off state of that power rail.

    Look at that original XBOX One image (big image with standby voltages).

     

    That tiny IC is connected to a smaller trace that comes from that big black thing at the bottom of section 9E of the motherboard. I bet that's the control turning it on/off.

     

    I bet those MOSFETs were fine, but I'll still replace them. I may remove U9E2, U9E1, U9D2, and then test continuity to ground again on the voltage rails.

    I keep trying to remove parts to sort out where the short is. image

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  • lilithelotor
    0 lilithelotor over 6 years ago in reply to shabaz

    shabaz Of course the hard drive was the first thing I tested. It works great and the partitions show fine in a Windows machine. (5 NTFS partitions I believe)

    Yes XBOX is X86. It's literally just an AMD APU running Windows 10 specialized for a game console. image

    I just measured across the capacitor holes. (Caps are not present at the moment, tested them separately. They are fine. Around 820uF which is their marking.)

    The capacitor holes from negative to positive result in:
    C8E3: 1.7 ohms

    C8E2: 1.7 ohms

    C8E1: 0.8 ohms

    C8D3: 0.8 ohms

    C8D2: 0.8 ohms

    C8D1: 0.8 ohms

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  • lilithelotor
    0 lilithelotor over 6 years ago in reply to lilithelotor

    Further testing:

    R9E5: 2.4 ohms

    R9E4: 2.3 ohms

    R9E3: 1.2 ohms

    RT9E1: 8000 ohms (8kohms)

     

    TP9G1 GND --> TP9F1 CPUCORE: 1.7 ohms

    TP9G1 GND --> TP9D2 GFXCORE: 0.8 ohms

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  • Gough Lui
    0 Gough Lui over 6 years ago in reply to lilithelotor

    The small chip may well be a MOSFET driver, the chances of them going bad are pretty slim.

     

    As for your readings ... I'm not sure what that could mean - if not the MOSFETs, maybe that's actually current flowing through the actual CPU/GPU chips? I tend to avoid mindless probing across pads that aren't just across "one" component because there's always a chance of interference or current being driven into things which shouldn't be driven in such a way.

     

    Does the resistance hold stable or does it change after a few seconds? Are there no non-obvious solder-splashes, or board getting pinched/crushed at locations (especially important for multi-layer)?

     

    - Gough

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  • shabaz
    0 shabaz over 6 years ago in reply to Gough Lui

    Indeed.. resistance readings are not something that make it easy to fault-find within the circuit. Especially if there's no known working xbox to compare to.

    By chance I've got a Intel x86 PCB on my desk (a working one) and although I don't see resistance values as low as those on the power rails, they are still in single-digit ohms.

    But still fairly meaningless.

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  • lilithelotor
    0 lilithelotor over 6 years ago in reply to shabaz

    I mean, thanks but that doesn't help me move forward much, everyone.

     

    What can I do to positively affect this situation? image

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  • shabaz
    0 shabaz over 6 years ago in reply to lilithelotor

    Without understanding what's wrong, all I see is bits being pulled off at random.

    This is not recommended, so better we stop that - there is a severe risk of causing more damage by powering up as you have done, with one of the rails deliberately unpowered - and if no concensus is reached on how to proceed, maybe there is no magic solution just yet.

     

    Perhaps if you come across another xbox, then it can be compared to see where the anomalies are. Or maybe some diagnostics exist - either something that plugs on, or some LED blinking pattern.

    Or maybe someone who has already come across the issue described in this thread may read it one day, and provide the answer.

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  • lilithelotor
    0 lilithelotor over 6 years ago in reply to shabaz

    It isn't random.

     

    It might help to go through what has been said in the past.

     

    At Gough's advice I'm going to replace all of the MOSFETs. Thing is, I'm not convinced they're bad.

    I thought a good strategy might be to remove components that are likely to fail and test for grounding out again without them.

     

    If, as you say, the X86 rails practically ground out too, maybe that's a dead end and I should look for other common issues.

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  • shabaz
    0 shabaz over 6 years ago in reply to lilithelotor

    Exactly, I'm not convinced it is a dead short yet - but we're still having the conversation. Maybe someone will interject and correct me since I'm only assuming that 1-2 ohms may be acceptable.

    If you take the device to a repair shop, they will have that conversation but you just won't hear it. Here it's in the open.

    Replacing a MOSFET is one thing, but powering up with it removed is very different. That wasn't anyone's advice, and anyway these are just suggestions - I don't know how many xbox experts are online here, so the suggestions are sometimes a bit more vague and general, unless people are 100% sure - and right now I'm not, but maybe others are.

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  • lilithelotor
    0 lilithelotor over 6 years ago in reply to shabaz

    I agree about not powering it up, and would love if we could move on from that point. image

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  • shabaz
    0 shabaz over 6 years ago in reply to lilithelotor
    I thought a good strategy might be to remove components that are likely to fail and test for grounding out again without them.

    That strategy may work, but there are risks along the way. I can't assume your experience level, and I may repeat myself at times to emphasise the importance of some points. I didn't mention how severe such a thing (that shall not be repeated) could be, so I'm afraid I chose to repeat it.

    Also, you'll find some engineers ask a lot of seemingly obvious questions like "was the hard drive checked" - because they do not know you, and from experience plenty of people say things like "I checked everything" when clearly they have not. I'm not suggesting that is you - I'm suggesting that I have no way of knowing, so sometimes people ask twice, in different ways.

     

     

     

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  • shabaz
    0 shabaz over 6 years ago in reply to lilithelotor
    I thought a good strategy might be to remove components that are likely to fail and test for grounding out again without them.

    That strategy may work, but there are risks along the way. I can't assume your experience level, and I may repeat myself at times to emphasise the importance of some points. I didn't mention how severe such a thing (that shall not be repeated) could be, so I'm afraid I chose to repeat it.

    Also, you'll find some engineers ask a lot of seemingly obvious questions like "was the hard drive checked" - because they do not know you, and from experience plenty of people say things like "I checked everything" when clearly they have not. I'm not suggesting that is you - I'm suggesting that I have no way of knowing, so sometimes people ask twice, in different ways.

     

     

     

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  • lilithelotor
    0 lilithelotor over 6 years ago in reply to shabaz

    My experience level with electronics is pretty basic but I did take the time to research common XBOX problems before I started removing parts. Yes. image

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  • lilithelotor
    0 lilithelotor over 6 years ago in reply to lilithelotor

    Gough Lui shabaz

    Hi friends! You have been quite helpful. Thanks very much!

     

    I think I am ready to go buy some parts and see if I can make any difference with this thing. I'm having fun here so I want to keep trying to fix this thing.

     

    My next steps:

    1. Order some replacement parts
    2. Replace all of the parts in the power rails at once
    3. Try with power on again with all parts present

     

    image

     

    Those are the parts I know of. To figure out what a surface mount capacitor is if it's unmarked, would it make sense to remove a few of them and average the capacitance value of them? Are they polarized if they are not marked? (I can make note of how they're connected to ensure I test the right polarity with them removed from the board.)

     

    I figure if I'm going to bother with the MOSFETs, I may as well buy a bunch of surface mount capacitors and resistors too to play with. I can then replace those too and make sure everything is within spec.

     

    Again, I understand spec is hard to understand without a known good XBOX One S motherboard to compare to.

     

    Do you have any advice for this stage?

     

    Thanks

    - Lil

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  • shabaz
    0 shabaz over 6 years ago in reply to lilithelotor

    Unfortunately I only have general info, I don't know what others would do, but I would assume all resistors are working, unless I knew the board may have been bent, or if there was discoloration - I've never seen a resistor fail otherwise. But if you wish to replace or test it first, out-of-circuit measurement should match to within a few percent of the marking on it (some tiny resistors will have no marking). The last digit is usually the number of zeros to add to the previous digits.

    For surface-mount capacitors, those are ceramic types, and they don't fail in operation either, although they can definitely fail if cracked, e.g. heated from one end or flexed. I believe that is far more likely with tiny capacitors, i.e. millimeter-sized, which these ones are not in the photo (at least, I've only succeeded in damaging the tiniest capacitors in that way - but I could be making an incorrect assumption) or those in vibrating/flexing environments. The largest ones in the photo may be anything from 1uF to 10uF or something, but it's a huge guess, and any IC datasheet for the DC-DC converter circuit should be checked. Probably the voltage rating for them is 6.3-10V, but there is no way to be 100% sure. The smaller capacitors I have no idea, it would be too much guesswork, they could be 100nF or 10nF or anything else, and it needs the IC datasheet to be consulted, or a known working one to be measured. Sometimes that is luck, since the entire part number won't be marked on the IC - so google may help on that, or if anyone has a components list in that area. Also, those capacitors are likely of type 'X7R'. Often the larger ones are not cheap. If you think one is faulty, then the capacitance of a known working one could be measured out-of-circuit (since the three DC-DC converter circuits look identical - they are just set at different voltages). The capacitors are likely identical value, to reduce BoM costs. The values of the capacitors could vary by say 20% and still be fine - they have this variation from new, it won't be a fault causing this.

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  • lilithelotor
    0 lilithelotor over 6 years ago in reply to shabaz

    From what I can tell, I might have jumped the gun guessing a power issue. It might have been doing a boot loop due to the APU needing to be reflowed. I tried to do that, but I didn't give it much heat and it may have failed to reflow the solder. It may be the APU actually dead, but that's pretty rare.

     

    It seems to be a VERY common problem with the XBOX One S that the system will get into this state of "start up sound" then "shut down sound".

    Others on the Internet seem to think it's APU related.

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  • tronicsfix
    0 tronicsfix over 6 years ago in reply to lilithelotor

    Have you given up on this project? I get these in all the time and while quite often they are fixable, sometimes they aren't. Just wondering if you ever figured out the problem for sure. Let me know if you get a chance.

     

    Thanks!

    Steve

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  • shabaz
    0 shabaz over 6 years ago in reply to lilithelotor

    I don't know what the APU is, but if it is a physically big chip, it will be extremely difficult to reflow without specialist tools and procedures. You can check out 'Louis Rossman' videos on YouTube to see if he shows how to do large chips.. it's a specialist thing.

    I did see for PlayStation repairs, full-blown ovens are used for similar repairs, to get the heat energy to the whole of the large chips (aluminium reflective covered baffles protect the rest of the PCB). Another option could involve a pre-heater.

    With no experience myself on anything larger than 1cm2, so take this opinion with a pinch of salt, I think chances are near-zero with a large chip and just a low-cost handheld hot air tool. Even at 1cm2 I use a pre-heater, since my handheld hot air tool is only a few hundred watts.

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  • ijaved
    0 ijaved over 6 years ago in reply to lilithelotor

    I just got one of these... did you manage to change the ic ?

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  • shabaz
    0 shabaz over 6 years ago in reply to ijaved

    Hi Javed,

     

    What IC are you referring to? If you're referring to the APU (large chip), there's no hope without specialist equipment, to remove and replace that.

    We're talking the cost of multiple Xbox units. You'd ideally need a specialist oven costing $1000 or more.. (and a lot of experience using it).

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  • ijaved
    0 ijaved over 6 years ago in reply to shabaz

    I am talking about the controller chip highlighted there i think its the pic you sent couple of posts able. I do not have any voltage when i put red probe on gate and black on resistor. image

     

    image

    black on gate registers .680ish so i am leaning towards the controller being bad?

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  • lilithelotor
    0 lilithelotor over 5 years ago in reply to ijaved

    Hi there ijaved!

    I forgot about this project. I still have the board sitting in a cabinet in my work room.

    The component you are pointing to in the image is a MOSFET. It is quite possible it has failed. They are very delicate inside despite the fact that they work on huge currents.

     

    I think I destroyed my XBOXONES so I am not sure if I can be much help. I also made use of the HD and PSU for other projects. (I used the PSU to power a video card on one of those M.2 to PCIe16x adapters.

     

    shabaz  is really smart and so is Gough Lui

    Read what they wrote above in response to my comments and it might help you.

     

    Hope this helps!

      - Lil

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