Is this group still active?

I saw this reply on the Element14 forums that appears to not have propagated

the nntp (Usenet) side.

Oppie

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Re: Is this group still active?

Christy-Admin Level 6: Lovelace

Christy-Admin Apr 13, 2016 5:45 PM (in response to CadSoft Guest)

I wish I had a better answer for you. It was working absolutely fine after

the migration/upgrade and we did do extensive testing in a "sandbox" - so

that is not what broke it. Something was changed on our network about a

month ago that broke the link to CadSoft's forums and we've been scrambling

to try to work out how to get it working properly again. We thought it was

resolved the other day. However, as we can only do limited testing on the

live environment in a 'test' forum to check the syncing before we run it

live, we then were informed it updated a bunch of old posts in addition to

bringing in new posts that had been queued up in the backlog since the sync

was broken which it had never done previously - and nothing in the code that

processes the interface has changed. Only the connection restored. We are

working with our global IT and networking departments to try to restore the

link back to the way it was working previously and apologize for any

inconvenience this has caused to you on the forums.

Sincerely,

element14 Development Team

My bad. Set up newsreader on a different computer and somehow listed my name

as Cadsoft rather than Oppie.

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"Cadsoft"  wrote in message news:nempie$3lu$1@baboon.cadsoft.de...

I saw this reply on the Element14 forums that appears to not have propagated

the nntp (Usenet) side.

Oppie

Thanks for getting in touch with a more detailed explanation of what's been going on, it helps to know the issue is being dealt with properly. It seems that a few things have started syncing across over night so fingers crossed it's all working correctly now! :-)

Many thanks,

Rachael

Thanks for posting my reply over to the forums Oppie, and your comment, Rachel. It looks like posts from the forums are coming IN to the Community, but posts from the Community are not going OUT. So I think something on our network is still blocked but only in one direction. We're going to keep on this until we get it right. Apologies again for the delay and inconvenience.

Sincerely,

Christy - element14

Hi Christy,

Actually posts seem to have been going both ways today so fingers crossed I think it may now be working properly.

Thanks for getting this sorted.

Rachael

Christy- does it make any difference that when I access the nntp Cadsoft NG through a newsreader, no login credentials need be entered. In order to use the Element14 forum, afik, one has to login to post? Was wondering if this might be an issue?

It shouldn't be an issue for the sync to work. It might be an issue in terms of having your posts appear on element14 using your correct username here. Is there something else you were referring to about it "being an issue"?

It does look like posts from the Community are starting to export again now, so we'll keep monitoring and hopefully that's got it.

Thanks for your assistance and patience.

Christy - element14

We found that there was a problem with the linkage. The community website runs with four separate servers, and one of those four had a connectivity problem with the news group. If a user posted a reply on community and that reply was handled by the server with issues, the link failed, and that meant the user thought they had made a reply, could see their reply on community, but that reply never made it out to the newsgroup.

That meant that discussions were occasionally being orphaned, ironically including Christy's reply here to the newsgroup!

We've now fixed that linkage error, so we should (hopefully) now have no problems and everything should be working fine.

If there are any problems, either reply here, or poke me on the link below

Dudley

Dudley

"Dudley Nelson" <dnelson@premierfarnell.com> wrote in message > We found

that there was a problem with the linkage. The community

website runs with four separate servers, and one of those four had a

connectivity problem with the news group.

Dudley

 

Much appreciated Dudley

Hi Dudley,

It seems there is still a problem with the link unfortunately. Any posts made over in Eagle Central appear multiple times over in this Element14 forum it seems.

Best Regards,

Rachael