Delivery date updates - slipping.

[Please stop bleating and read the blogs.]

Not bleating, purely stating the situ, that I am not aware of what is going on with my "order", however just received a blank email with a PDF attached that says Delivery Estimated for W/C 14/05/2012.

I don't believe Farnell are doing the right thing by taking orders with the ability to take our money automatically on dispatch for an item that is so far out of stock.

Like it or lump it that's my opinion, I didn't ask for yours, I asked a specific question.

Ash

This isn't a regular product and did anyone envisage it would be this popular!

An article on the guardian  - http://www.guardian.co.uk/technology/2012/mar/05/raspberry-pi-demand?intcmp=239

states demand is 700 per sec and at least 20x over subscribed.

Demand will be met and I'm happy to wait a few months but this isn't a multi-billion dollar company we dealing with but a charitable organisation so maybe try extending a bit of charity back to them for thier efforts in getting this far.

Anthony I think its fair to say no-one has an issue with rPi themselves, but the problem is with the distributors not making it clear when the product can be expected, imho taking blind orders and then moving dates continuously is not the way a company like Farnell or RS should be operating.

I have no issues with the charity behind the product, I do have issues with large distributors who should know better that to work like this.

Cheers

Ash

The converse is that RS is getting it in the neck because they won't take people's money. It is a no win situation. I think AnthonyUk is probably underestimating the problem. There have been tales of over a million enquiries! With just 10,000 units available worldwide, no-one is going to have their order satisfied for quite a while. This has taken everyone by surprise and no system could have coped with the unprecidented demand. The RPF is a small charity and the trustees put up their own money to get the Pi off the ground. We are just going to have to be patient about the whole thing. Certainly, getting in a strop will not help the situation.

I dont mind that at all Bob, if it takes months due to demand so be it, I would just like the facts when I place an order, not too much to ask I wouldnt think.

Cheers

Ash

My main bugbear is the lack of information from Farnell and RS. For example, having answers to the following questions would be most helpful:

a) Why do the shipping dates keep slipping?

b) How many RPi units do you have on order?

c) How many companies are manufacturing the units?

d) How many units do you anticipate receiving per month?

e) When do you expect to receive the initial batch of 10,000 ?

f) Why on earth am I having to ask these questions? YOU should be providing this information, we shouldn't need to ask.

You have it bang on, couldnt agree more.

Ash

Hi,

My first post on here, so I hope it is in the right place!

Unlike a lot of others, I was not quick enough in expressing my interest, and in fact only did so earlier today.

Based on what is now known, and what might have been gathered from elsewhere, would anyone like to hazard a guess as to how long I will now have to wait to receive one?

Thanks!

Unlike a lot of others, I was not quick enough in expressing my interest, and in fact only did so earlier today.

 

Based on what is now known, and what might have been gathered from elsewhere, would anyone like to hazard a guess as to how long I will now have to wait to receive one?

How long is a piece of string? There's so much we don't know at this point, it's impossible to tell.

CustardPi wrote:

 

My main bugbear is the lack of information from Farnell and RS.

 

Maybe your query is better suited to a more generic forum but as mentioned I'm guessing this first batch was initiated by RPi.org and subsequent orders will be made directly from RS and Farnell who will have more info available to estimate delivery dates.

I'm fairly certain that both of these companies haven't seen demand for an item of this order of magnitude before and would be stupid to pass up an opportunity to be a part of it.