Ender 3 pro

I have had my ender for about a year now and I just replaced the z motor on it the wires are good but when I try to home the motor just humms and doesn't move then a home error shows on screen and says reset printer is it a software issue help

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dougw 9 months ago +1

It sounds like the motor windings are not connected properly. Is it possible the connector orientation got swapped? Is it an identical motor? (same voltage and current requirement)

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dougw 9 months ago

It sounds like the motor windings are not connected properly. Is it possible the connector orientation got swapped? Is it an identical motor? (same voltage and current requirement)
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dougw 9 months ago

It sounds like the motor windings are not connected properly. Is it possible the connector orientation got swapped? Is it an identical motor? (same voltage and current requirement)
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Jokerschild666 9 months ago in reply to dougw

I bought it straight from ender i have three z motors even tried the old motor same thing happens I put new wires the only thing I haven't is upgrade the firmware yet
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dougw 9 months ago in reply to Jokerschild666

If you turn the motor by hand does the mechanism move freely?
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dougw 9 months ago in reply to Jokerschild666

Do the motors work when they are not mechanically connected - just electrical connection?
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Jokerschild666 9 months ago in reply to dougw

They work fine when it's not on
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Jokerschild666 9 months ago in reply to dougw

yes
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dougw 9 months ago in reply to Jokerschild666

It sounds like something is binding up so the motor can't turn when connected mechanically. Is the mounting skewed or offset a bit? Is the mechanism free to move when turned by hand?

Is there a limit switch activated, preventing motion?
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Jokerschild666 9 months ago in reply to dougw

I have unscrewed and just set it on side and tried it same thing happens I think it's a software thing cause I try to just move another motor and they won't move at all
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dougw 9 months ago in reply to Jokerschild666

What changed? Presumably it was working before...
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Jokerschild666 9 months ago in reply to dougw

It worked great until after I replaced the motor I am starting to think the mainboard
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