I just bought a new Rig
I just bought a new Rig
I use the power adaptor provided in the accessories box and I connect it to the AC power source (220 V, 50 Hz ).
Looks like the adapter provided doesn't have the right power option. I searched the manual and found the same requirements as anniel747
The supply they shipped you doesn't meet the manufacturer requirements.
So what is the right power adapter for this model Rigol dho804 12V 4 A Or 15V 3A ?
The document you uploaded above, says DC, 12 V, 4 A every time
Yes, so do you think it's largely a charger voltage issue?
I don't know. But if the power supply can deliver 75% of the required power, it's hard to validate if it is anything else...
It could be that Rigol re-designed the power requirements. Certainly the newer version of the manual calls for 15V 3A. I wouldn't plug anything in without checking with Rigol first what the specific instance based on serial number requires.
Ok, Thank you very much, I should contact Rigol service to know if the power adapter came with scope is a correct or not.
Ok, Thank you very much, I should contact Rigol service to know if the power adapter came with scope is a correct or not.
(Yes), and give them a photo of the error, and how long it takes from powering on to the error
I mean: no, contact the vendor. Rigol will most likely ask you to do that anyway