I just bought a new Rig You don't have permission to edit metadata of this video. Edit media Dimensions x Small Medium Large Custom Subject (required) Brief Description Tags (separated by comma) Video visibility in search results Visible Hidden Parent content New Rigol dho804 oscillocope Poster Upload Preview Ok Cancel ol Dho804 Oscilloscope, but there is a problem, I connect the attached power supply to the 220 v power source and turn it on but the display stays black and no boot to the operating system, What should I do?

New Rigol dho804 oscillocope

I just bought a new Rig

ol Dho804 Oscilloscope, but there is a problem, I connect the attached power supply to the 220 v power source and turn it on but the display stays black and no boot to the operating system, What should I do?

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dougw 4 months ago +2

Check the power supply - is it providing the right voltage to the main controller card?
cstanton 4 months ago in reply to ahmedfotoh +2

Was this the original power supply you received with the device? If not, have you looked at the manual/datasheet for the oscilloscope to see what voltage and amps it requires from the power supply?
Jan Cumps 4 months ago in reply to ahmedfotoh +1

The supply is 12V 3A

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0 michaelkellett 4 months ago in reply to ahmedfotoh

It's not clear in the 924s manual but I think they might mean this key:

MK
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0 ahmedfotoh 4 months ago in reply to michaelkellett

This one

Do you know how to ubdate scope firmware, I download the file from Rigol site "" rel="noopener noreferrer nofollow" target="_blank" data-e14adj="t">supportint.rigol.com/.../software-firmware-download.html"
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