ol Dho804 Oscilloscope, but there is a problem, I connect the attached power supply to the 220 v power source and turn it on but the display stays black and no boot to the operating system, What should I do?
Yes, sorry, you are right, it does both. The scope manual he is referring to says it needs 4A at 12V; a newer version of the manual says the scope needs 3A at 15V. Either way, 12V/3A is not the right supply power.
Yeh....especially during the startup tests which might explain why it gets so far and then restarts. It's quite a slow startup machine from what I can see.
I send email include the photo of power adapter to Rigol service, But he didn't mention that the problem is charger he said that the problem is software. "
Press the power button and quickly press the BACK button on the front panel multiple times. This may reset any incorrect settings.
Alternatively, place the latest firmware on a FAT32 USB drive, power on the device, and follow the on-screen prompts to upgrade the firmware.
I just bought a new Rig
