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We've updated the Community Verint platform to 12.1.5

cstanton

In case you missed the announcement:

 Upcoming Site Maintenance Feb 6 - Release 2024-1 

The element14 Community runs on Verint. Updating to 12.1.5 has fixed several known Verint issues but I suspect it may have introduced some new ones.

We also introduce fixes and improvements on the site based on your feedback and ideas, some of these are still under review to see what we can do with them, and the dev team is still investigating quiz issues, which may soon be resolved, and javascript problems with some site aspects. 

I am interested in the current functional problems that you may be experiencing with the website, and that you are having to work around constantly.

Consider this an amnesty to let me know what's working and what isn't working for you, I think it's good that we do this regularly to keep on top of things, and also so I can let you know we haven't forgotten about some of them. Slight smile

Examples of things to say are "Blogs are appearing blank when I try to edit them" or "I'm having trouble messaging people" and any other site functionality, rather than "I wish it behaved like this but it doesn't", but then I still read and listen to all input given.

(P.S. Yes, notifications about things (lack of, and overabundance of) are probably my biggest gripe that I'm still working on with the team and repeating at Verint about)

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  • Nice one.  I guess notifications will always be a gripe with this system so I won't mention them (although I don't have any real issue with them to be honest.)  Most Recent Content on the home page, as it changes by users through postings, comments etc, is my biggest gripe by a long, long way.  I want to know, up front and centre, what people are interested in, including old content - i.e. I want the home page to operate like every other forum site.

    The other thing I have mentioned before is that the site just doesn't format properly on mobile devices/small screens.  Not only that important content is subservient to your notices, banners etc.  The block that appears to remind us of upcoming roadtest application expiry and webinars is annoying as it takes up massive amounts of real estate on the screen and is a nag rather than a once-and-dismiss forever thing.

    I still get the badly formatted notification emails and after this amount of time I guess it will never be resolved.

  • in reply to Andrew J

    Inconsistent notifications formatting here too.

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