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Member's Forum We've updated the Community Verint platform to 12.1.5
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Forum Thread Details
  • Replies 8 replies
  • Subscribers 533 subscribers
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  • known issues
  • amnesty
  • community platform
Related

We've updated the Community Verint platform to 12.1.5

cstanton
cstanton over 1 year ago

In case you missed the announcement:

 Upcoming Site Maintenance Feb 6 - Release 2024-1 

The element14 Community runs on Verint. Updating to 12.1.5 has fixed several known Verint issues but I suspect it may have introduced some new ones.

We also introduce fixes and improvements on the site based on your feedback and ideas, some of these are still under review to see what we can do with them, and the dev team is still investigating quiz issues, which may soon be resolved, and javascript problems with some site aspects. 

I am interested in the current functional problems that you may be experiencing with the website, and that you are having to work around constantly.

Consider this an amnesty to let me know what's working and what isn't working for you, I think it's good that we do this regularly to keep on top of things, and also so I can let you know we haven't forgotten about some of them. Slight smile

Examples of things to say are "Blogs are appearing blank when I try to edit them" or "I'm having trouble messaging people" and any other site functionality, rather than "I wish it behaved like this but it doesn't", but then I still read and listen to all input given.

(P.S. Yes, notifications about things (lack of, and overabundance of) are probably my biggest gripe that I'm still working on with the team and repeating at Verint about)

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Top Replies

  • Andrew J
    Andrew J over 1 year ago +1
    Nice one. I guess notifications will always be a gripe with this system so I won't mention them (although I don't have any real issue with them to be honest.) Most Recent Content on the home page, as it…
  • cstanton
    cstanton over 1 year ago in reply to Andrew J +1
    Hey, thanks for taking the time to post this, Andrew J said: Most Recent Content on the home page, as it changes by users through postings, comments etc, is my biggest gripe by a long, long way. The…
  • ggabe
    ggabe over 1 year ago +1
    New version is better on the iPhone. The notifications were quirky in the mobile browser on old Verint, now it behaves as expected.
Parents
  • BigG
    BigG over 1 year ago

    Since the new version, I noticed this when clicking the tab to view the Reviews section on the home screen... it's showing zero views, when clearly people have viewed as there's likes and comments. The interesting part is that 1 of the 3 has a view count.

    image

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  • cstanton
    cstanton over 1 year ago in reply to BigG

    Hey BigG ,

    Thanks for mentioning this.

    We're currently tracking this issue here:  summary counters not updating 

    And it's likely related to: Site-Wide Issue after 12.1.5 Update   

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  • cstanton
    cstanton over 1 year ago in reply to BigG

    Hey BigG ,

    Thanks for mentioning this.

    We're currently tracking this issue here:  summary counters not updating 

    And it's likely related to: Site-Wide Issue after 12.1.5 Update   

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