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Eagle 7.6.0 constantly crashing - what to do?

tomstorey

Hi everyone. I'm at a loss as to how to handle this situation.

 

I'd been using Eagle freeware for about a month flawlessly, but over the last two weeks or so I can barely do more than 5 minutes of work without it crashing and burning (well, not exactly burning.)

 

Simple things like zooming in and out of a schematic, scrolling in a schematic, or even clicking on a button on a toolbar will cause it to crash. So far I've spent most of my time in the schematic editor, so I'm not 100% sure if it also happens in the PCB editor.

 

I'm running it on a Mac (10.10), and I was also seeing the same problem with 7.5.0. Rather conveniently 7.6.0 came out not long after I started seeing the crashes with 7.5.0, so I upgraded hoping that might help, but alas, 7.6.0 had the exact same problem.

 

I tried restarting, I completely deleted the Eagle application folder and re-installed, but neither of those did anything to help. Can anyone suggest anything else?

 

The first tell-tale signs its about to happen are when I start to see graphical glitches, like that in the attached screenshot. Then, a couple of clicks later, boom - crash. I'm at the stage where I'm constantly saving my work in fear of losing it.

 

I'm really really liking Eagle, and Ive been considering purcashing a license, but if its going to behave like this, I dunno ....... image

 

Many thanks.

Tom

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  • 0

    Eagle 7.6.0 running on a Hac (yes Hac) with OSX 10.10.5 Yosemite and two

    monitors is stable here, no unexpected crashes. I can crash it, I avoid the

    one situation that I know is a problem.

     

    Starting eagle from the desktop by double clicking on a board icon, it

    might be a downloaded board, or a board not in a project. The board

    opens but a mouse wheel zoom kills Eagle, resize the window before zooming

    and all is fine.

     

    If do anything unusual in Eagle I quit and restart.

     

    I turned file locking off early on, what is the intent of this feature?

    --

    Web access to CadSoft support forums at www.eaglecentral.ca.  Where the CadSoft EAGLE community meets.

     

  • 0

    Eagle 7.6.0 running on a Hac (yes Hac) with OSX 10.10.5 Yosemite and two

    monitors is stable here, no unexpected crashes. I can crash it, I avoid the

    one situation that I know is a problem.

     

    Starting eagle from the desktop by double clicking on a board icon, it

    might be a downloaded board, or a board not in a project. The board

    opens but a mouse wheel zoom kills Eagle, resize the window before zooming

    and all is fine.

     

    If do anything unusual in Eagle I quit and restart.

     

    I turned file locking off early on, what is the intent of this feature?

    --

    Web access to CadSoft support forums at www.eaglecentral.ca.  Where the CadSoft EAGLE community meets.

     

  • 0 in reply to vintagesynthlab

    On 8/17/2016 1:08 PM, Eric Hold wrote:

    Hello!

    New post to this thread here: I, too am having the same crash symptom as all of you.

     

    Although I have learned from 25 years in the Electronics Hardware Industry to never assume that a symptom for different systems of different users has the same root cause, this sounds to me like the timing of this crash being reported is no coincidence.

     

    I have been using Eagle for nearly three years. I went from the freeware to a Hobbyist license after a few months, then to the professional license just recently (at the end of June 2016 this year). However, just days after upgrading to the Professional version, I started experiencing regular crashes.

     

    MacBookPro 2011 with 16GB memory.

     

    The problem occurs regardless of whether I use a dual monitor system or not.

    The problem occurs regardless of whether I use a wired mouse, or wireless mouse, or native Mac mouse, or native Mac trackpad.

    The problem occurs almost always when panning/scrolling (not zooming, but pan/scroll).

    The problem is intermittent (in other words, it is not easily reproducible), however when it starts to crash, I will reopen and then the crashing continues more frequently (much more reproducible from that point on).

     

    The problem occurs even when I reboot my MBP, regardless of whether other Apps are running, regardless of internet connection, regardless of the wireless radio transceivers switched on or off, regardless of have the MBP laptop power supply plugged in.

     

    In other words, I have tried every action and config that I can think of to narrow down the trigger events as a user, with no only the following conclusion: as of this date/time: It mainly happens when scrolling/panning (not zooming).

     

    --

    To view any images and attachments in this post, visit:

    https://www.element14.com/community/message/203885

     

     

    Hi All,

     

    Has anyone tried EAGLE 7.6.2? Does the issue continue there?

     

    Also as an aside, the file-locking feature is disabled by default so it

    shouldn't cause any more issues for those that don't need it(the

    majority of you).

     

    hth,

    Jorge Garcia

     

  • 0

    Hello!

    New post to this thread here: I, too am having the same crash symptom as all of you.

     

    Although I have learned from 25 years in the Electronics Hardware Industry to never assume that a similar symptom for different systems (or different users) has the same root cause, this particular bug or symptom sounds to me like the timing of this crash being reported is no coincidence and is likely the same root cause / source of trouble.

     

    I have been using Eagle for nearly three years. I went from the freeware to a Hobbyist license after a few months, then to the professional license just recently (at the end of June 2016 this year). However, just days after upgrading to the Professional version, I started experiencing regular crashes.

     

    MacBookPro 2011 with 16GB memory.

     

    The problem occurs regardless of whether I use a dual monitor system or not.

    The problem occurs regardless of whether I use a wired mouse, or wireless mouse, or native Mac mouse, or native Mac trackpad.

    The problem occurs almost always when panning/scrolling (not zooming, but pan/scroll).

    The problem occurs regardless of whether File Locking is enabled or disabled.

    The problem is intermittent (in other words, it is not easily reproducible), however when it starts to crash, I will reopen and then the crashing continues more frequently (much more reproducible from that point on).

     

    The problem occurs even when I reboot my MBP, regardless of whether other Apps are running, regardless of internet connection, regardless of the wireless radio transceivers switched on or off, regardless of have the MBP laptop power supply plugged in.

     

    In other words, I have tried every action and config that I can think of to narrow down the trigger events as a user, with no only the following conclusion: as of this date/time: It mainly happens when scrolling/panning (not zooming).

  • 0 in reply to tomstorey

    I have had absolutely no stability issues with EAGLE on OS X since 7.1 when

    I was having very rare abrupt crashes. I'm now running 7.5.3 on my iMac 5K

    and 7.6.0 on my Macbook Pro Retina and it has been rock solid stable for a

    long time. I have an external 5K monitor on my iMac so I don't think it's

    directly related to having a second monitor. I am running the latest update

    of 10.11 El Capitan which I have been for a long time, I wonder if this

    could have an updated graphics driver that fixes some issues? I suspect it

    does use later versions of AMD/Nvidia drivers so will probably include a

    whole bunch of graphics related bug fixes.

     

    As an aside as file locking has been brought up already, I did turn the

    file locking "feature" off pretty much immediately after the first time it

    did it's thing and annoyed me immensely. This stupid ill thought out

    functionality should be classed as a bug not a feature and be removed! I

    would be surprised if it were the cause of this crash though.

     

    Best Regards,

     

    Rachael

    --

    Web access to CadSoft support forums at www.eaglecentral.ca.  Where the CadSoft EAGLE community meets.

     

  • 0 in reply to e14 Contributor

    Thats interesting, because I also use an external screen on a MacBook Pro Retina.

  • 0

    Hi,

     

    I have exactly the same problem, when I use multiple monitors. I have a MacBook Pro Retina connected via HDMI to a standard HD monitor, and if the external monitor is connected EAGLE will crash after a few minutes, usually when zooming in or out with the mousewheel. Crashes are often preceded by the graphic corruption described by Tom.

     

    Maybe it's related to having a hi-dpi screen and a standard DPI screen in use at the same time?

     

    The crashes still occur even if the external screen is 'mirroring' the laptop screen.

     

    It's quite annoying having to unplug the big screen just to use EAGLE... but so far EAGLE still seems to be stable when using just the laptop screen.

     

    Thx, Kieran.

  • 0 in reply to autodeskguest

    On 11.07.2016 13:50, Richard Hammerl wrote:

    try to switch off the file locking in the EAGLE Control Panel, in the

    menu Options, Backup/Locking. Does it help?

     

    Probably out of topic, but take it from a very experienced user; I do

    hope you recognize that the file locking IS STILL FAILING in 7.6.0

    (win10). I didn't turn it off cause I wanted to check it out. Now and

    then I get a false lock error message. This can happen after some time

    afk, when trying to save, or at start of the day, loading my project (I

    assumed it wasnt deleted at close).

     

    I have tried to quickly dig into details whats happening, but found no

    conclusion.

     

    I suggest its eiter put this feature under severe stresstest or just

    remove it.

     

     

  • 0 in reply to doubletop

    If I think back, I renamed my schematic and deleted my board to start over again. This may have helped me with my crashes.....

    Why, I have no idea, seems crazy and odd. But it may have played a part. image

  • 0 in reply to tomstorey

    I saved the schematic as a new file and re-created the board. Did the ERC/DRC checks on both and fixed everything , no errors and announced that both drawings were consistent. Ran Autorouter and was told both were now inconsistent. back out of Autorouter checked again and both were consistent. back into Autorouter both inconsistent. The other thing was all the drop downs were greyed out. It was at this point I knew that selecting "do you want to run anyway" which will pop up a few times and if you keep saying yes Eagle will crash. However I then I noticed the check box, "do you want to continue with the previous run" I unselected it and the greyed out boxes were accessible again and the autorouter ran fine.

     

    I think that was probably it all along. I'll keep and eye out for it again. If the autorouter fails or is stopped for any reason uncheck that checkbox

     

    Pete