I just bought a new Rig
I just bought a new Rig
Well, the display is working, at least for some time (Rigol logo can be seen in the video).
In the video, it doesn't seem to go black. It shows the Rigol logo till the end. And a healthy green power button LED.
ahmedfotoh , how long did you leave it on?
I'm sorry, I mean by black screen that It shows the Rigol logo, I leave it on for 5 min then the message appears to reopen and repeat the same sequence
Get a photo of the error and contact the vendor. If it's new, don't try to reset anything yourself and use the warranty. Even if this is a hassle because being international.
The author read them out and it was the same values as the label on the LiteOn one posted earlier (although it wasn't a LiteOn supply, I can't remember which now.)
I use the power adaptor provided in the accessories box and I connect it to the AC power source (220 V, 50 Hz ).
Looks like the adapter provided doesn't have the right power option. I searched the manual and found the same requirements as anniel747
The supply they shipped you doesn't meet the manufacturer requirements.
So what is the right power adapter for this model Rigol dho804 12V 4 A Or 15V 3A ?
The document you uploaded above, says DC, 12 V, 4 A every time