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Feedback and Support

Have questions about our community? Need technical assistance with the site? The element14 support team is here to help answer all your questions. Select an area below and let us know how we can help you, or check out our Frequently-Asked Questions for more information.

Site FAQ Overview

Frequently Asked Questions - FAQ's

If you have a question that is not in this FAQ document, make sure to check out the FAQ wiki, or please visit our Feedback & Support Section. There you can submit your question in the "Search for an Answer" field, click "Ask a Question" Button, or browse other comments and discussions. We truly want to make your experience positive and intuitive, and appreciate your feedback!

TOPICS

ACCOUNT & PASSWORD MANAGEMENT

Q: Why are the password requirements so stringent?

Q: How can I deactivate my element14 account?

Q: How can I make my content/account anonymous?

Q: How do I change my element14 username?

Q: How do I change my element14 password?

Q: How do I change the email address on my element14 account?

Q: How do I update my status?

Q: How do I export my data?

Q: Does my login work for both the element14 Community & commercial websites?

Q: I tried to reset my password, but am getting the “Wrong Token” error. What should I do?

CONTENT CREATION & MODERATION

Q: What kind of content can I create?

Q: What's the difference between a blog and a blog post on element14?

Q: How do I create a document?

Q: How do I start a discussion?

Q: How do I start a blog?

Q: How do I change my Blog Post name?

Q: Where is my Draft?

Q: Can I Publish a Press Release on the element14 Community?

Q: How do I create a group?

Q: What is a bookmark used for on the Community?

Q:Why would I want to create a private document/discussion and how do I create them?

Q: How can I tag another member or group to join in a conversation on the Community?

Q: What happens to content I report as abuse

Q: Why is my discussion or document under review for Abuse?

CONTESTS & SWEEPSTAKES

Q: How will I know if I’ve won something?

COMMON ERROR MESSAGES

Q: I'm getting an error message when I click a link from element14, what should I do?

Q: Sometimes I get a red box at the bottom of the screen, what is it?

EMAIL NOTIFICATIONS

Q: How can I unsubscribe from marketing emails from element14?

Q: How do I turn off/edit email notifications & weekly status email?

GROUP MANAGEMENT

Q: How do I create a sub-group that branches off my main group?

Q: How can I become an administrator of a group?

Q: What are my options as the owner of a group?

Q: What is the difference between Open, Members Only, Private and Secret groups?

LOCALE & LANGUAGE

Q: Why do I have to select a country and language ?

Q: How do I change my timezone/time settings?

Q: Where do I change the language settings on my element14 account?

MOBILE

Q: Does element14 have an application for my mobile device?

NAVIGATION

Q: How do I navigate element14 website?

Q: How do I find other members with interests (or other criteria) similar to mine?

PRIVATE MESSAGES & SPAM

Q: I received a spam message from someone I don't know in my Private Message inbox, what should I do?

RECRUITING & CAREERS

Q: I am interested in applying for a position with Premier Farnell.

PRODUCT INFORMATION & SALES/QUOTES & PRICING

Q: I need a quote on products.

ROADTESTS

Q: What is a Road Test?

SECURITY

Q: I am concerned that my full name and email address show on my profile. How do others see my profile and can I change the privacy settings?

SUGGESTIONS & FEEDBACK

Q: I have an idea to improve element14, where should I send it?

TECHNICAL ISSUES/ REPORT A BUG

Q: I found a technical issue on element14, where should I report this?

TRAINING & ONLINE CLASSES

Q: I am looking for tutorials to teach others how to use element14 – where can I find these?

SALES & ORDERS

Q: A part I bought is not functioning properly, what should I do?

Q: I have a question about a part, where should I ask it?

Q: I see some references to eBay. Do you have a store on eBay?

Q: I have a question about my order status.

MISC FAQs

Q: Do you provide advertising opportunities or link exchanges on element14?

Q: Why is the Community website platform upgraded from time to time?

If you are having trouble finding help with your problem or have some feedback, please visit our Feedback & Support Section and click on the "Get Help Now" Button to let us know what we can do to help make your experience better.